The watchmaker opens the case back and removes the movement.
The mechanism is entirely taken apart; the parts subjected to the greatest stresses are replaced, including the mainspring and the automatic winding mechanism’s reversing wheel.
Without exception, all parts are carefully cleaned by our state of the art, computer-operated cleaning machine.
Our technicians then painstakingly reassemble the movement. During the reassembly phase, the watchmaker judiciously lubricate various parts, using only the specified types of synthetic oils, in the exact recommended quantity and method of application as specified by the original maker.
The technician returns the optimally lubricated movement to its case. The watch is then placed on a computerized timing machine, where its rate is tested and adjusted until it falls within specific tolerances.
Finally, the watch is subjected to a visual inspection and a strict check of its technical functions. In order to ensure accuracy and perfect reassembly, an automatic watch winder simulates a 4-day period of everyday use.
Because we believe in the perfection of our master watchmakers’ work, and because our customers’ perception of that work is of the utmost importance, we guarantee our work one year (1 year) from the date the watch is returned to their rightful owner.
Our highly trained watchmakers will provide professional repairs and services for your watch both faster and cheaper than the original manufacturer.
I have an extensive collection of fine watches, including minute repeaters, tourbillions, perpetual calendars and various astrological complications. For many years my timepieces, that required service, were returned to the factories in Switzerland. In many cases I waited months and months for their return. I would encourage anyone faced with the same choice to consider sending their cherished investment to Manhattan Time Service. I have been more than satisfied with their service because at a minimum it is the equal to and in many instances has surpassed the factory service I have come to expect. I have yet to bring them a watch that has not been repaired to my satisfaction, at a fair price and in a reasonable amount of time.
It is with the utmost confidence that I recommend their services to anyone who may need them. I wear my watches with the greatest pride, feeling that they deserve to be worn and not just collected and displayed. It is comforting to know that a remarkable craftsman like Mitchell not only shares my love and enthusiasm for timepieces but also has the skill and ingenuity to maintain them.
Prior to the holidays, I brought in a Vintage 14K gold Omega bracelet watch that had stopped running. You were successful in locating the broken part, replacing it, cleaning it, and fixing it. It runs as good as it did when I bought it in 1974, and the beauty of it surpasses many new watches of today. I highly recommend your company to handle these valuable pieces with care. I enjoy wearing my watch again, get numerous compliments on it, and I have your company to thank.
I recommend your service highly and give my permission for you to use my comments as you see fit.
Thank you, again.