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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    158 reviews

    DeDe S Westerly RI
    1970's Concord Gold Watch - Restoration
    My watch has a gold mesh band and a raised flat crystal. It had stopped running. A nat'l jewelry store assured me they had knowledgeable people to repair watches of this era. It came back with a flush crystal and a wind larger than the watch (neither requested to be changed) but running. I found Manhattan Time Svc by their reviews - they restored my watch back to its original appearance with a raised flat crystal, a correctly sized wind, a repair to the mesh band, and it's running perfectly. It took a bit longer for them to find the correct parts but they did and it looks and runs great. I have passed their name and number on to 3 people who have vintage watches; I highly recommend Manhattan Time Svc. - Jacob and his team. Thank you!!
    18 Nov 2018
    Karen Q.
    Swiss Made unique timepiece for overhaul
    I have an unusual watch that was purchased in Switzerland. I was having trouble finding anyone to change and service it. I assisting my son in NYC and he suggested Manhattan time Service. Not only were they able to service it but since I went in on a Friday afternoon and they were not open over the weekend they FedExed it back to me first thing Monday morning. They are friendly honest and reliable!!
    08 Nov 2018
    Christopher P. - San Francisco, CA
    Panerai servicing
    Very good and honest service on my Panerai. Their service comes with a 1-year warranty which they honored when the self-winding mechanism was not fixed as part of the first service. Very friendly and responsive.
    31 Oct 2018
    Chad G. - White Plains, NY
    Vintage Omega
    I did a lot of research on where to take my vintage Omega watch for service in NYC. Based on the positive reviews, I ended up taking it to Manhattan Time Service and wasn't disappointed. Although it took nearly a month to complete the service (my watch is 60 years old and a mess), it now works like new and the team kept me up to date on the progress. I will now take my other watches to them and recommend Jacob and the team.
    29 Oct 2018
    Gary S. - Tucson, AZ
    Rolex President full restoration
    I have a 25 year old Rolex Presidents and I don't remember ever having it serviced. It started running very slow, but I couldn't find a local Rolex approved service center and was a little hesitant to ship my precious watch clear across the country to a company I had never dealt with? I emailed and called the shop to talk with them about my concerns. They made me feel confident in their ability so I shipped it to them. They responded when they got my watch and told me it would be about 3-4 weeks to service it. They did a fantastic job of completely overhauling my watch, replacing the main spring and several other worn out pieces, and then cleaned it and made it look like new. Very Happy with Manhattan Time Service and Thank you Very much for the Excellent job on my Timepiece. GLS
    28 Oct 2018

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM