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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    206 reviews

    Michael H. - Aspen, CO
    Omega Speedmaster Professional full restoration
    Jacob at MTS is incredibly professional and knowledgeable and helpful. 5 stars. They cleaned and replaced batteries in two Cartier watches for a fraction of the amount charged by Cartier, and did a wonderful job. Also, I had found an old watch that had belonged to my grandfather but which had been lost by my father. MTS cleaned and repaired the vintage watch so that it looked like new, for a reasonable price (including repairing parts in the hand made mechanism)--so I was able to give my grandfather's watch, looking and working as though it were brand new, to my father for his birthday. I highly recommend this professional watch repair and maintenance firm.
    31 Aug 2019
    Nanci G. - Brooklyn, NY
    Ebel basic service, battery change
    Such a great place! Took my Ebel watch in for a battery change and a quick cleaning, and it was dine in 24 hrs. They have another package which includes polishing and an overhaul which I plan to do in a few months. They are really good! Jacob in the front is lovely!
    30 Aug 2019
    Irene S. - East Hampton, NY
    Vintage Lucien Piccard for battery replacement
    I left a vintage gold watch to have the battery changed, as a local jeweler said that he couldn't open the watch. I brought it to Manhattan Time Service, and they did the job and mailed the watch back to me. The service was prompt and the charge very reasonable. Will use them again.
    30 Aug 2019
    Shruti R. - Manhattan, New York, NY
    Emporio Armani basic service
    I had taken four watches for repair. One of them was very expensive which uses hand movements for charging itself. We met Jacob and he was a professional through and through. Gave us initial estimates and called us later to confirm on them. His service was on point. He also gave us correct advice on not to get one particular watch fixed as it would be waste of money. I really appreciate people being upfront about such things. Thank you Jacob for your service. My father and I both were glad we visited the service centre. Would definitely recommend to others. I would visit again for further repair requirements, if any.
    26 Aug 2019
    Marie F. - Brooklyn, Brooklyn, NY
    Movado and Michelle for repair
    I had a very good experience with this watch repair and service they fixed my Mavado and Michelle watch no problems I would definitely use them again and recommend them
    23 Aug 2019

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