Manhattan Time Service – Watch Repair

2 WEST 46TH STREET #400, NEW YORK NY, 10036

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Customer Reviews

Welcome to Manhattan Time Service’s Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services.Need help? Call 1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

– Best Regards, Gary

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Here is my review pertaining to the Bertolucci repair

I have had my Bertolucci watch for many years and various companies have worked on it. This time I went to Manhattan Time Service for extensive work. Their work is perfection! I will never go anywhere else to get my watch serviced. They are the best! My watch is as good as new and they gave me a fair price. The watchmakers were all honest, hard-working, and pleasant to work with. So rare to find such a great watchmaker!

Have a nice day!

Sharon Reeve

Sharon Reeve
December 13, 2021

Vintage Omega Restoration

100% satisfied. A pleasure to do business with these guys.They did what they promised and did it quickly. I’m thrilled with my watch and will wear it proudly. My thanks to Jacob and all the staff at MTS.

steve zazenski
August 12, 2020

I could not find anyone to repair my Cema watch then Manhattan came to my rescue. They were fair and decently priced. I definately recommend them.

If you want your watch repaired, this is as good as it gets.

Mary Horton
July 1, 2020

Omega Speedmaster “moon watch” repair

I’ve sent Omega watches to MTS twice now for service and repair, and twice they’ve beat the “official” Omega facility for speed, price, and convenience. Updated review The road to satisfaction can be bumpy, but getting there is what matters. I was unsatisfied with Omega’s own service on my 1995 Speedmaster “moon watch” so I looked for another possibility. The reviews for MTS seemed mostly positive. (I would have been suspicious had they been unanimously so.) I spoke to Jacob, got an estimate – not inexpensive but less than Omega – and sent in my watch. They had it about three weeks (again, less time than Omega took) and sent it back. I was dismayed to discover that the watch had a very strange glitch that caused it to stop cold at the exact same hour every time! I called MTS and explained my pique; they said send it back and they would take care of it. However, I am the sort who wants to know the details so I traveled into the city and paid a visit in person. MTS does not maintain a showy storefront; their address has the look of a no-nonsense workshop. I met Jacob, told him what was wrong, he asked me to wait, and he took the watch in back to have the watchmaker look at it. I was mentally prepared to be told “Here’s what’s wrong, we’ll get to it right away but it will take a couple of days.” I would have accepted that, but instead the watch came back in 15 minutes working smoothly and as close to spec as a manual-wind movement can be expected to hit (+3-4 seconds/day – it had been gaining 20+ seconds/day when I brought it in). Apparently some arcane setting got unsettled in shipment to me, even though the watch was well-protected in its shipping box. In conclusion – was it a perfect experience? No. At the end of it all, am I happy and would I use MTS again? Yes, without hesitation

Richard P. - Poughkeepsie, NY
January 14, 2020

Gucci YA114207

Gucci watch band online order, fits perfect 100%

January 11, 2020

Replacing a battery in an Ebel watch

One of my Swiss watches stopped running and the people at Manhattan Time were super professional in their assessment of the problem and their repair of the watch. Efficient in every way. Great product and Customer Service. New customer for life. Thanks Jacob and crew.

Franka A. - New York, NY
January 3, 2020

Send us your question

Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.

The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.

Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street

We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.

Work: LOCAL: (212) 840-0441 Fax: (212)840-0531
Hours: Mon-Fri, 10AM – 6PM EST

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