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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    132 reviews

    Mark S. - Manhattan, New York, NY
    Tag Heuer for a battery change
    I was very happy with the service Manhattan Time provided me. I brought my TAG watch in for a battery replacement and they tuned it up nicely. The next day when I put my watch on the band broke. I went back to Manhattan Time and they fixed the band within minutes, no questions asked, and no fee. Everybody and every company makes mistakes or has errors. The sign of a good company is how they deal with it. Good job!
    26 Mar 2018
    Bill S. - Norwalk, CT
    Raymond Weil battery replacement
    Just needed a new battery and found MTS was close by. I contacted Jacob and he explained that the turn around was overnight, which was fine by me! Jacob was very professional and helpful and made the transaction very pleasant and convenient. When I got the watch back it looked brand new and I even thought that they had installed a new crystal. I have an appointment in 2 years to go back. Can't wait!!!!
    08 Mar 2018
    Aurelius W.
    Bulova Accutron for cleaning and overhaul
    I was very pleased with the professional and thorough service on my Bulova Accutron at Manhattan Time Service. Their customer service was excellent! I am also very pleased to have found a new and very professional watch repair service that I can trust since it is almost impossible to find such good service now. Jacob, I thank you and the watchmaker very much!
    27 Feb 2018
    Ahtis D. - Brooklyn, NY
    Michele Deco for a crown replacement
    I dropped my watch to Manhattan Time Service and it was ready when promised. The tech meticulously changed worn out parts and returned my watch like new.
    23 Feb 2018
    Horace W. - Manhattan, New York, NY
    Vintage 1950's Rolex President
    When I visited Manhattan Time Services with a vintage 1950's Rolex President that had received some very unfortunate "care" from a place named Aaron Faber, I was desperate. I really needed them to correct something very unfortunate that had happened to my watch. They did. A very nice man named Jacob answered the phone when I called them. He also met me at the window when I visited their shop in person. They helped me. This is something that is extremely important now for owners of vintage watches, as places like Wempe and Tourneau no longer accept repair requests involving luxury vintage watches. Thank you, Manhattan Time Services, and thank you too, Jacob. I really did not care about spending more money. I just wanted my watch to run right, and you absolutely did get the job done for me. Thanks again!!
    21 Feb 2018

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM