Manhattan Time Service – Watch Repair

Rolex Watch Repair Service and Watchmaking

With over 30 years of experience in repairing all models and makes Rolex ever produced.


Complete Service / Overhaul

start from
USD $450

Broken Glass / Shattered Crystal Replacement

start from
USD $89.99

Free Watch Repair Estimate

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Simply choose which way you want us to help you with your watch!

What they are saying about our services

Our most recent reviews from around the web. Read More Reviews

“Job done as it was advertised. Rolex GMT Master needed the full overhaul. Jacob emailed me at all times re its progress. These people are no b/s merchants and they do exactly what it says on the tin. My watch is like new and I knew I was paying craftspeople of the top echelon to complete the work. I highly recommend them.”
Bart K.
Manhattan, NY
“Had a great "time" here! I came in about a month ago to pick up a new Zulu strap for one of my watches. The watch was a beautiful hand-me-down Rolex Explorer II and though it holds a lot of sentimental value to me I wanted to start wearing it with something that wasn't a metal band.”
Derek C.
New York
“A friend recommended I bring my Rolex into Manhattan Time Service to be serviced and maintained. All the work performer was explained and finished in the time frame promised. My watch looks brand new and the price was reasonable compared to other leading retailers. Also came with a 1 year warranty. I'd go back.”
Bryn M.

Recent Repairs

Tag Heuer case-side laser engraving done at Manhattan Time Service watchmaking

Rolex Service Recommendations

It is highly recommended having your Rolex timepiece serviced or overhauled, at a minimum, every three to five years, depending on use and conditions.

Each Rolex watch produced, and Rolex produces roughly 2,000 watches every day, consists of over 200 parts – all working in unison.

The tolerances of these parts are measured in microns (thousandths of a millimeter), and the day-to-day movement of these parts cause friction.

In order to keep your Rolex in high-caliber working order, it must be examined and serviced by a master watchmaker. If your Rolex gets dry, it could stop working altogether.

Rolex watches we repair

Types of repairs we perform

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Independent Rolex Watchmakers in New York

As one of the most experienced leading independent watchmakers in North America we do not discriminate against any modifications done to your Rolex. To us it does not matter if your Submariner, Datejust, DayDate, GMT Master or Presidential was previously fitted with aftermarket diamonds or engraved, we will happily take it in for service, unlike the original manufacturer. This is the beauty of independent watchmaking.

Not yet convinced? At Manhattan Time Service we do NOT share your information or any information about your Rolex with the original manufacturer, as per our strict customer privacy policy.

Rolex Repair Near Me in NYC
It’s very common to search for a reputable Rolex repair service center in a city that you work, reside in or plan to visit. It all comes down to how comfortable do you feel about leaving your Rolex with an independent Rolex watchmaker. You might take into consideration certain aspects such as trust elements, Google reviews, credible feedback such as certificates, service cost, turnover or warranty period.

Let us go over the following scenario; you are searching for Rolex repairs in NYC because your Submariner crapped out and you are set on finding the cheapest possible solution. Surely you can find watch repair places that will get the job done for $150 or $200 in a matter of hours. Sounds like a sweet deal, but (yes there is a but) do you have experience with fixing Roles watches? How do you if getting your Rolex serviced for $150 will bring it back to working condition? I can answer those questions for you, in order to have experience in repairing Rolex watches one must, actually perform the work, not just watch a couple of Rolex repair related videos on YouTube.

How about the price? First let us take into consideration the number of moving parts inside the popular Rolex cal. 3135 used inside the popular Rolex models such as: Submariner, Sea-Dweller, DeepSea, Date and Datejust. The 3135 movement is composed of around 220 moving parts and 31 jewels. Some of those moving parts wear down over the years (when used on regular basis) which eventually need to be replaced. Most of the time those parts include the mainspring, reversing wheel and the 2nd wheel. The cost for those parts is around $225.00, don’t believe me? Google search for rolex 3135 original reversing wheel, rolex 3135 original mainspring or original Rolex 3135 replacement second wheel. The cost for those parts exceeds the typical cost of service performed by a so called ‘watchmaker’.

How about labor cost? We all love free but sometimes free will cost you more than you can imagine. Most importantly remember that in order to preserve the value of your Rolex, the original parts MUST NOT be replaced with after-market parts. The watch won’t run the same with after-market parts and value will drop dramatically.

But how can you tell if the watchmaker used original Rolex parts? If they charged you $100 or $200 or even $300 you can be sure that you’re getting what you paid for. Don’t get fooled, the typical Rolex service will cost you at minimum around $450 and up, and can take around two to three weeks, sometimes even longer.

If you are considering to have your Rolex repaired and reside or work in Midtown, NYC, stop by our office at 2 West 46th street, #400 New York, NY 10036, and drop of your Rolex for an estimate. Hey at least that’s free, what did you expect the average cost for your typical Submariner is around $10,000. You paid premium for the watch, it deserves to get proper treatment.

“If maintained properly a Rolex watch with an in-house movement will serve you and beyond you”. By Tomasz Lodowski a 2nd generation watchmaker.

Our Expertise at fixing Rolex watches

Manhattan Time Services founder Mitchell Lodowski and our highly qualified team of watchmakers are in the position to carry out all restoration work or repairs on Rolex watches. Each watch sent to us is examined by a master watchmaker, and a series of detailed tests are carried out before any work is done. A free estimate is also prepared before we begin work so you will know what to expect in terms of time and cost.

The work on your Rolex watch is carried out by a small team of specialists using up-to-date techniques and equipment. We always give special attention to your Rolex timepiece while it is in our care. We use only genuine Rolex components when required for replacement.

Historical Infomation
Rolex SA was started under interesting terms. It was founded by a non-Swiss, non-watchmaker under a different name than Rolex, but that did not stop Rolex from later becoming one of the most famous (and most counterfeited) watches in history.

In 1905, Hans Wilsdorf, a German, founded Wilsdorf & Davis with his brother-in-law, Alfred Davis. It would be three years before Wilsdorf registered the trademark, “Rolex,” and opened an office in La Chaux-de-Fonds. The company name, Rolex, was finally registered in 1915, and rumor is that the name came from the French phrase, “hologerie exquise,” which means “exquisite watch industry.”

In 1931, Rolex unveiled its first self-winding Rolex wristwatch, powered by an internal mechanism that relied on the movement of the owner’s arm. This meant that the need to wind the watch was unnecessary and it kept the power from the mainspring more consistent and reliable.

Rolex was also the first to create a wristwatch capable of water resistance to 100m (330 feet). Hans Wilsdorf’s fascination with timekeeping under water led him to specially making a Rolex watch that attached to the side of the Trieste bathyscape, which explored the bottom of the Mariana Trench. The Rolex watch not only survived the exploration, but kept perfect time during its descent and ascent to the surface.


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Send us your question

Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.

The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.

Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street

We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.

Work: LOCAL: (212) 840-0441 Fax: (212)840-0531
Hours: Mon-Fri, 10AM – 6PM EST

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