I’ve sent Omega watches to MTS twice now for service and repair, and twice they’ve beat the “official” Omega facility for speed, price, and convenience. Updated review The road to satisfaction can be bumpy, but getting there is what matters.… I was unsatisfied with Omega’s own service on my 1995 Speedmaster “moon watch” so I looked for another possibility. The reviews for MTS seemed mostly positive. (I would have been suspicious had they been unanimously so.) I spoke to Jacob, got an estimate – not inexpensive but less than Omega – and sent in my watch. They had it about three weeks (again, less time than Omega took) and sent it back. I was dismayed to discover that the watch had a very strange glitch that caused it to stop cold at the exact same hour every time! I called MTS and explained my pique; they said send it back and they would take care of it. However, I am the sort who wants to know the details so I traveled into the city and paid a visit in person. MTS does not maintain a showy storefront; their address has the look of a no-nonsense workshop. I met Jacob, told him what was wrong, he asked me to wait, and he took the watch in back to have the watchmaker look at it. I was mentally prepared to be told “Here’s what’s wrong, we’ll get to it right away but it will take a couple of days.” I would have accepted that, but instead the watch came back in 15 minutes working smoothly and as close to spec as a manual-wind movement can be expected to hit (+3-4 seconds/day – it had been gaining 20+ seconds/day when I brought it in). Apparently some arcane setting got unsettled in shipment to me, even though the watch was well-protected in its shipping box. In conclusion – was it a perfect experience? No. At the end of it all, am I happy and would I use MTS again? Yes, without hesitation Read more “Omega Speedmaster “moon watch” repair”
Gucci watch band online order, fits perfect 100%
One of my Swiss watches stopped running and the people at Manhattan Time were super professional in their assessment of the problem and their repair of the watch. Efficient in every way. Great product and Customer Service. New customer for… life. Thanks Jacob and crew. Read more “Replacing a battery in an Ebel watch”
I have used MTS numerous times over the years and they have always done an outstanding job with my finer watch pieces. We don’t live in the NY area so communication is key and MTS always keeps me updated on… the service and delivers on time. Recently got my Ebel reconditioned and it’s new again. Another outstanding service from MTS. Read more “Ebel complete restoration”
Brought in a 17 yr old Omega Constellation for a battery change and complete tune-up and while not cheap, the watch itself isn’t inexpensive either. It was returned in as new condition along with the stainless and gold bracelet looking… like new. With this kind of service, the watch will continue for another 17 years – Paula Read more “Omega Constellation battery change”
Wait repair work I brought many watches to be fixed to have battery changed I trust them completely
I was in New York for a few days and had needed a new battery for my watch for quite a while. I was very pleased with the professional and quick service I received from Manhattan Time Service. I highly… recommend them! I did have a little trouble finding them though – they are located within an office building so just go inside and ask at the reception desk to be directed to their shop. Great service! Read more “Michelle Deco new battery”
Absolutely fantastic service on my vintage Girard-Perregaux. Much better and less expensive than the authorized repair center. I will definitely be using them again.
Manhattan Time Service was great. I brought in my husband’s Omega watch which needed a lot of work. Jacob explained everything that needed to be done and charged a fair price. It was half of what Tourneau quoted me! The… work was completed in a very timely manner, and my husband is thrilled to have his watch back! Read more “Omega Seamaster Professional + new hands”
After searching for a repair service for a 100 year old family heirloom watch, I came across Manhattan Time Services. They assured me they could repair this watch, which had not worked for at least 30 years. I sent it… in and got a phone call confirming that they had received it and Jacob gave me a rundown of what he would be looking at and an approximate time frame for an estimate. I then got his call with the service he would perform, including replacing the jewels and hand making a few parts along with a repair cost estimate and return shipping. I felt that hand made parts might take some time, so I was prepared for a bit of a wait, but the watch was completed and returned in a few weeks and it is now ticking away nicely. I am very happy that this watch now works and I am quite pleased with all aspects of this venture. Jacob was very courteous and professional and was able to get a vintage timepiece running in short order and for a reasonable price. I plan on sending in another vintage watch for repair soon. A watchmaker like Jacob is truly a treasure! Read more “100 Year Old Pocket Watch”
I was referred to Manhattan Time Service for an appraisal of a fine watch. The recommendation came from an authorized manufacturers jeweler who recommended Manhattan Time Service. I was incredibly impressed with the professionalism and friendliness of this business. It… is family owned, and they are very much customer focused. They provided an expert appraisal at a very reasonable price. I will use them again for any watchmaker or watch repair services. I highly recommend this business to anyone who wants expert service with a friendly attitude at a reasonable price. Read more “watch appraisal, repair”
Friendly, helpful, great customer service and professional. Great experience. Highly recommended.
Professional, courteous and serviced my Ebel in a ‘timely’ (get it ? ha ha) manner. So happy to start wearing my watch again.
Extremely professional. Made sure that the job was done perfectly.
My wife gave me a concord gold watch for our engagement 35 years ago. It finally gasped its last breath. I called Concord direct, sent them my watch, and they sent it back. “Nope. No parts. No can do. But… here is a gift certificate for a discount on a new Concord or Movado.” Not the same. No sentimental value. I took the watch to two jewelers in Boca Raton, FL. “No good. Cannot get parts.” I then went to London Jewelers in Manhasset, Long Island. “Sorry. Cannot get the parts.” Then went to Manhattan Time Service. It wasn’t cheap, but damn if they didn’t get the parts and make the watch as good as new. I had a little unrelated problem with the watch a few weeks later. Brought the watch back. Repaired . . . no charge. I’m bringing my Breitling in as soon as I get a chance. I’m from Long Island. A bit of a trip, but well worth it. I recommend Manhattan Time Service without reservation. Rick A. Read more “Gold Concord Watch”
I wouldn’t take my watches anywhere else. Manhattan Time Service offers the best in class for professionalism, workmanship, customer service/ communication, pricing and turn around. Jacob is the go to guy to get you set up for what needs to… be done. I HIGHLY recommend MTS for anyone who wants a job well done, and who doesn’t? Read more “Concord Delirium watch repair”
Honest and good at what they do! I appreciate their knowledge and what they do. Because I only get to the City once a quarter they mailed me back everything I brought to them. Great job! Thank you!
For best running, these repairs are to take you, for another. GREAT JOB !!!! I have all the watch’s repair.
Jacob at MTS is incredibly professional and knowledgeable and helpful. 5 stars. They cleaned and replaced batteries in two Cartier watches for a fraction of the amount charged by Cartier, and did a wonderful job. Also, I had found an… old watch that had belonged to my grandfather but which had been lost by my father. MTS cleaned and repaired the vintage watch so that it looked like new, for a reasonable price (including repairing parts in the hand made mechanism)–so I was able to give my grandfather’s watch, looking and working as though it were brand new, to my father for his birthday. I highly recommend this professional watch repair and maintenance firm. Read more “Omega Speedmaster Professional full restoration”
I left a vintage gold watch to have the battery changed, as a local jeweler said that he couldn’t open the watch. I brought it to Manhattan Time Service, and they did the job and mailed the watch back to… me. The service was prompt and the charge very reasonable. Will use them again. Read more “Vintage Lucien Piccard for battery replacement”
Such a great place! Took my Ebel watch in for a battery change and a quick cleaning, and it was dine in 24 hrs. They have another package which includes polishing and an overhaul which I plan to do in… a few months. They are really good! Jacob in the front is lovely! Read more “Ebel basic service, battery change”
I had taken four watches for repair. One of them was very expensive which uses hand movements for charging itself. We met Jacob and he was a professional through and through. Gave us initial estimates and called us later to… confirm on them. His service was on point. He also gave us correct advice on not to get one particular watch fixed as it would be waste of money. I really appreciate people being upfront about such things. Thank you Jacob for your service. My father and I both were glad we visited the service centre. Would definitely recommend to others. I would visit again for further repair requirements, if any. Read more “Emporio Armani basic service”
I had a very good experience with this watch repair and service they fixed my Mavado and Michelle watch no problems I would definitely use them again and recommend them
Jacob worked with me to get the watch done on a deadline, and more importantly a quick rundown regarding environments to not wear the watch in, and maintenance frequency. My 60 year old Hamilton automatic is back up and running,… so much quietly than before. Read more “Vintage Hamilton automatic full restoration”
They are not fast because they are really busy, However, the service and repairs are they very best!
GREAT Service! Had two Tag Heuer watches repaired by them with EXCELLENT results! Quick and reasonable prices. Definitely recommend!
Brought in my MVMT watch which had a missing piece on the face, fixed it quickly and reasonably. I was very satisfied
Consistently excellent service and work with both high end time pieces and mid to lower price range watches. Generally quick service. Jacob always explains the work to be done, estimated price and delivery time. So far, prices fair. I am… glad I “discovered” Manhattan Time piece. Read more “Repaired my watches”
I love these guys. They have been repairing and rebuilding my beloved Raymond Weil for years. Thomas and Jacob are honest fair and stand by their work!
My visit to Manhattan Time Service was easy. I was treated well and was able to receive my watches right on time. (not a joke)
Very satisfied with my battery replacement and cleaning/maintenance service. Efficient and friendly staff.
Manhattan Time Service was the only jeweler who could fix my watch. Over the last 10 years, I have sent it twice, and each time it came back in a timely manner, and kept going for another 5 years. It… is a 20 year old watch. But mostly, it was the personal touch that meant so much. The last time I sent it, I forgot to include my contact number. After waiting a few weeks, I called their number, and a jeweler answered. He had my watch on his desk!, waiting for my call. That can’t be beat. Read more “Classic watch for repair”
I brought Manhattan Time Service a 70 year old Le Coultre watch that needed extensive repair. These people repaired my watch and it looks beautiful and works perfectly, I am very happy with Manhattan Time and am glad to recommend… them. Read more “Vintage Le Coultre restoration”
This is my third visit to Manhattan Time Service. the first two times were to simply replace the battery, which was quick and painless. My latest visit the issue was somewhat more serious, but the watch was returned slightly later… than expected (2 days) but was fully cleaned and serviced and I received it back like new. Read more “My watch was broken”
These guys are AWESOME! I don’t normally write reviews, but they have great customer service, and are clearly very knowledgeable. They saved my watch which is about 25 years old!!!
I sent an antique (1950’s, ~70 years old) Omega SeaMaster in for a complete refurbishment. After a couple of weeks it came back in almost as-new condition. Now I have a beautiful antique wristwatch that keeps great time. Very happy.… Good price. Would not hesitate to recommend. Read more “Omega SeaMaster refurbishment”
Great experience. When my 22 year old Seamaster stopped working I was lucky to find this repair shop to fix it. Manhattan Time Service provided a fair estimate and a short timeline for the work. My Omega runs like new… now. Thanks. Read more “Omega Seamaster – Overhaul, cleaning and repair”
The communication was timely and very easy to understand. The turnaround was quick and the result was nothing short of amazing. I would not hesitate to recommend these guys and will most assuredly use them again.
What a blessing. I had a Westminster clock that I received from a cherished relative that hadn’t worked in over a year. John waited for me past closing time for me to drop off the clock. To my surprise, he… fixed it in a few minutes. What a blessing . Read more “Westminster clock complete restoration”
My watch stopped working more than 10 years ago. I gave it up for dead and was ready to throw it away. MTS called it a Frankenstein watch and brought it back to life. Very good service, delivered it back… at the time they specified. Very pleased with their work. Read more “Concord – complete overhaul”
My automatic Panerai Radiomir Black Seal, bought a little over 2 years ago, stopped occasionally. In my country there is no technical service and they charged a lot to send it to the United States. Taking advantage of the fact… that I would be in NYC, I looked for a technical service in Manhattan and Manhattan Time Service appeared as experts in Panerai. I took it, they observed it, they determined that it was necessary to change a couple of pieces (strange in a practically new watch), and they offered me to repair it in 3 days for a price of USD 900 (!!!). I accepted. After 3 days I went to look for it. The watch has been working well for 5 days and I hope it continues like this. I do not dare yet to rate the quality of the service. In MTS dare to open a Panerai and repair it, but unlike the official technical services, are unclear in the diagnosis, do not give a detail of the work done, do not return the replaced parts, do not explain how they solve the sealing issues (it is a watch for 100 meters deep), but they are fast and give a one year warranty. Jacob is a tough businessman, he has an explanation for everything, but I would have preferred to get a concrete answer to what was described above. Read more “Panerai Radiomir Black Seal”
Excellent service from their team. They always responded promptly and delivered updates as promised. The quality of watch service was excellent. My watch looks great and is running better after their care.
I had a great experience with this company for a simple watch repair. Called in the afternoon, dropped off, ready next am. Good prices, quick, quality work, and professional, friendly service. So happy I found them.
Great service, highly recommended. In particular, a part of my watch’s original movement broke. Rather than simply say they had to replace the movement, instead they fixed it, allowing a quick and inexpensive repair. Skill and integrity very appreciated.
I’m glad my wife’s Patek 24 stopped running on our trip to New York. I asked my jeweler for a recommendation for a battery change and he said “Manhattan Time”. Dropped it off in the morning – got it back… the next day working, pressure tested and looking great – all for about $100. Great guys – I’ll use them next trip for a Breguet that is running fast. Read more “Patek Philippe 24 battery service”
Sent in a Maurice Lacroix Reveil Globe. Multiple complications: alarm, two time zones, internal bezel, automatic, and date. Something had broken. They were able to restore to new condition within a reasonable time considering that parts were needed and manufacturer’s… support within the States for this brand is a bit touchy. One year warranty is given. I had a very hard time finding a repair facility with the skill to even attempt to do a repair on the watch. Would definitely use them in the future. Read more “Maurice Lacroix full restoration”
Great, friendly service. Not many establishments can work on Raymond Weil time pieces but they provide better service than the place I used to take it for factory service.
Had an heirloom watch in need of a major overhaul. Scoured the internet to find a suitable repair business in Manhattan. Went skeptically to Manhattan Time Service but was sufficiently impressed with my reception and the look of the repair… workspace to leave the watch. The business’s service was expensive, but the watch has worked impeccably for several months now, and I would return to MTS with a good deal of confidence if another watch required attention. Read more “Pocket watch restoration”
Jacob recognized my Tag Heuer model and era on sight. I took a friend’s Tissot in and was gently told it held only sentimental value, but they could fix it. These expert workmen are efficient, thorough and honest to a… fault. Read more “Tissot couldn’t be fixed”
Took a favorite Skagen in for a watch-face repair (loose numeral), plus cleaning/seal replacement. Staff explains everything about repair, prices, etc. very clearly, and performed repair slightly ahead of schedule, 1 1/2 days. Planning to check out their watch straps… as well. Read more “Skagen glass replacement”
I rarely give 5 stars, so do not think that there is any slight in this review. They are the best I have found. IF I could give 4.8 stars I would…
Jacob and his team were wonderful in repairing my watch
Had to get a new battery put in to my watch. Quick, easy and well done
I have had my watches serviced directly by the manufacturer in the past (Rolex, Hublot and Audemars Piquet). I needed to have my Hublot serviced/cleaned and thought I would try Manhattan Time service. Well, I will never have a watch… serviced by anyone else. These guys are THE REAL DEAL. They have done a better job than any watch polishing/service I have ever gotten. Not only have they done a fantastic job with the piece, but they are also courteous, prompt, and professional! Highly highly recommended! Read more “Rolex, Hublot and Audemars Piquet”
This is an expert service for fine watches, my experience was superb with my wife’s Tag Heuer, which after 25 years was running inaccurately. The service was done on time, delivery date was respected, and the watch is running perfectly!… Absolutely trustworthy! Read more “Vintage Tag Heuer Repair”
This was my first time there, they were very professional and did a wonderful job is cleaning and restoring my Cartier Santos to the first time I bought the watch, and I would definitely repeat in the near future.
This is the most professional watch repair service I have been to. They take good care, and securely, of all high end, quality watches and did a marvelous repair job. The prior watch repair place I had been to had… told me that it would cost more than the watch was worth to repair. Manhattan Time Service proved them wrong and my beloved Ebel watch works perfectly, looks like new and it did not cost an exorbitant amount to repair it. I have brought three watches here and would recommend it highly to everyone who needs to get their watch serviced or repaired. Read more “Ebel complete restoration”
I’d just gotten into town the night before and my Skagen watch band fastener fell apart. Dropped in on Manhattan Time Service and they were friendly and helpful and fixed my watch while I waited. Quick, friendly service. Note: They… do not have a store front on the street with a sign, so I first walked on by when looking for it. Then I went in and asked the doorman and he directed me up. Read more “Skagen”
I was pleased with the quick estimate. Much less expensive than all the others. Turn around was also quick. I will let you know in 12 months if they really are that good.
Great Customer Service! I recently had the hands on my Tag Heuer Replaced. I highly recommend Manhattan Time Services if you want to save time and money!
I’ve taken my Junghans Max Bill watch to them twice and both times they’ve been honest, reliable, and efficient. QS + Xtal + New strap. Tomasz helped me get the crystal on my Junghans watch replaced–excellent customer service and repair… quality, and he explained how to better take care of my watch. I’ll be back Read more “Junghans Max Bill for crystal replacement”
Manhattan Time Service is excellent. I have worked with Manhattan time service on the refurbishment of four vintage pocket watches – family heirlooms. Each time, I have found their estimates to be reasonable given the complex work and restoration involved.… Their customer service is efficient and organized, and they complete their work on time. Jacob, and everyone else I have, met, is a pleasure to work with, and very knowledgeable – I look forward to my visits to the shop! Read more “Vintage pocket watches restoration”
I was skeptical about sending my wife’s Charriol watch to an internet site previously unknown to me, but the price for the manufacturer to repair was so high, I took a chance. The repair was about 1/3 less than the… other option and the watch came back looking brand new. I couldn’t be more pleased with the cost or the service. Read more “Charriol for servicing”
While vacationing in New York, we dropped of a Lady’s Ebel that was not working. The replaced the electronic board, the battery and cleaned the watch on the schedule they proposed. The watch literally looks and works like brand new.… Very professional work. Read more “Ebel for overhaul and battery change”
Very good and honest service on my Panerai. Their service comes with a 1-year warranty which they honored when the self-winding mechanism was not fixed as part of the first service. Very friendly and responsive.
Top notch service/repair on a vintage 1957 Omega Seamaster 300.
My watch has a gold mesh band and a raised flat crystal. It had stopped running. A nat’l jewelry store assured me they had knowledgeable people to repair watches of this era. It came back with a flush crystal and… a wind larger than the watch (neither requested to be changed) but running. I found Manhattan Time Svc by their reviews – they restored my watch back to its original appearance with a raised flat crystal, a correctly sized wind, a repair to the mesh band, and it’s running perfectly. It took a bit longer for them to find the correct parts but they did and it looks and runs great. I have passed their name and number on to 3 people who have vintage watches; I highly recommend Manhattan Time Svc. – Jacob and his team. Thank you!! Read more “1970’s Concord Gold Watch – Restoration”
I have an unusual watch that was purchased in Switzerland. I was having trouble finding anyone to change and service it. I assisting my son in NYC and he suggested Manhattan time Service. Not only were they able to service… it but since I went in on a Friday afternoon and they were not open over the weekend they FedExed it back to me first thing Monday morning. They are friendly honest and reliable!! Read more “Swiss Made unique timepiece for overhaul”
Very good and honest service on my Panerai. Their service comes with a 1-year warranty which they honored when the self-winding mechanism was not fixed as part of the first service. Very friendly and responsive.
I did a lot of research on where to take my vintage Omega watch for service in NYC. Based on the positive reviews, I ended up taking it to Manhattan Time Service and wasn’t disappointed. Although it took nearly a… month to complete the service (my watch is 60 years old and a mess), it now works like new and the team kept me up to date on the progress. I will now take my other watches to them and recommend Jacob and the team. Read more “Vintage Omega”
I have a 25 year old Rolex Presidents and I don’t remember ever having it serviced. It started running very slow, but I couldn’t find a local Rolex approved service center and was a little hesitant to ship my precious… watch clear across the country to a company I had never dealt with? I emailed and called the shop to talk with them about my concerns. They made me feel confident in their ability so I shipped it to them. They responded when they got my watch and told me it would be about 3-4 weeks to service it.They did a fantastic job of completely overhauling my watch, replacing the main spring and several other worn out pieces, and then cleaned it and made it look like new. Very Happy with Manhattan Time Service and Thank you Very much for the Excellent job on my Timepiece. GLS Read more “Rolex President full restoration”
Work on this older Omega Seamaster was completed as agreed, and at the price and in the time agreed.
So fortunate to have these guys near my work. Thank you for fixing all of my broken watches!!!
Thank you for your efficient and professional repair and service of my 14 year old watch. I’m very happy with the quality of your work and your fair price. I will definitely be recommending you!
I gave 2 automatic watches for repair (one Tag Heuer Grand Carrera and one Hamilton Elvis edition) in early 2018 and MTS repaired in the most professional way. I also got renovation service for Tag, which made the watch look… like it was brand new. Maybe a minor detail but when they gave the watches, their timing had already been set to prove their machines have working properly ever since they were repaired, for which I gave them an extra thumbs up. I can recommend MTS to anyone with no reservation Read more “Tag Heuer Grand Carrera & Hamilton Elvis both for restoration”
The road to satisfaction can be bumpy, but getting there is what matters. I was unsatisfied with Omega’s own service on my 1995 Speedmaster ‘moon watch’ so I looked for another possibility. The reviews for MTS seemed mostly positive. (I… would have been suspicious had they been unanimously so.) I spoke to Jacob, got an estimate – not inexpensive but less than Omega – and sent in my watch. They had it about three weeks (again, less time than Omega took) and sent it back. I was dismayed to discover that the watch had a very strange glitch that caused it to stop cold at the exact same hour every time! I called MTS and explained my pique; they said send it back and they would take care of it. However, I am the sort who wants to know the details so I traveled into the city and paid a visit in person. MTS does not maintain a showy storefront; their address has the look of a no-nonsense workshop. I met Jacob, told him what was wrong, he asked me to wait, and he took the watch in back to have the watchmaker look at it. I was mentally prepared to be told “Here’s what’s wrong, we’ll get to it right away but it will take a couple of days.” I would have accepted that, but instead the watch came back in 15 minutes working smoothly and as close to spec as a manual-wind movement can be expected to hit (+3-4 seconds/day – it had been gaining 20+ seconds/day when I brought it in). Apparently some arcane setting got unsettled in shipment to me, even though the watch was well-protected in its shipping box. In conclusion – was it a perfect experience? No. At the end of it all, am I happy and would I use MTS again? Yes, without hesitation. Read more “Vintage Omega”
I called Manhattan Time Services regarding a Rolex watch that belonged to my husband. It needed to be cleaned and polished, and also needed a new band like the original. I was impressed by all the communication that I had… with them; and when the watch was returned to me, the quality of their work was evident. They did a beautiful job, and I would highly recommend them. Read more “Rolex Date Overhaul”
Brought in my two watches, which haven’t worked in 2 years! So thrilled to have found Manhattan Time. Professional service all the way …. and now….. I can discreetly look at my watch, (rather than my iPhone) and see what… time it is, in the movies, or anywhere! Read more “Concord- general; Movado– general”
These guys are a small outfit but they can handle all kinds of watch service from battery replacement to custom work on high-end brands and vintage watches. They can evaluate your request and give you a quick answer for how… much it will cost and how long it will take. They are honest and reliable businessmen. Read more “Swiss watch for battery”
These guys are a small outfit but they can handle all kinds of watch service from battery replacement to custom work on high-end brands and vintage watches. They can evaluate your request and give you a quick answer for how… much it will cost and how long it will take. They are honest and reliable business men. Read more “Vintage quartz”
Convenient location, real experts and a great service, speedy and unbeatable price for my luxury watch which other watchmakers wanted to send to Paris…
I like this place. I’m no watch connoisseur, but I’ve got a couple that I invested a decent bit of change into and/or have sentimental attachment to, and they’ve taken good care of them. That includes the Movado I’m wearing… as I type this, which was a present to myself after paying off the last of my law school loans. I recommend this place. Read more “Movado for overhaul and cleaning”
MTS was recommended to me by a dear friend and watch collector after they serviced her watches. I brought in three Rolex watches to have cleaned and restored. They did an excellent job in a timely manner, and Jacob was… a pleasure to work with, attentive and thorough. Highly recommend! Read more “Rolex watches for repair”
I found Manhattan Time Service on the Tag Hauer site as an authorized dealer. I am particular where I bring my watches as I have had bad experiences in the past. I live in Florida and was going to ship… my watches for service but happened to be planning a trip to NY to visit family and instead went in person. I was not disappointed. Staff is very friendly and knowledgeable and took care of all my needs. I will be using them from now on… Read more “Tag Heuer service and overhaul”
Great service at very competitive rates, I needed a specific watch band that was 4 years old and didn’t think I would find it, but these guy’s had it in stock. Miracle on 46th St.
Both watches – vintage ’50s and ’60s, respectively — needed new mainsprings. Manhattan Time Service not only got both back up and running like brand new, but *looking* brand new. AHEAD of their predicted completion date, which was already fair… to begin with. This wasn’t just a repair; this was a rejuvenation. Read more “Ω Seamaster and Bulova Sea King – complete services”
From the minute I stepped in the door with my Bell & Ross chronometer which needed a full service and one of it’s pushers replaced Jacob gave me great service. He explained the process to me, gave me a date… when it would be done, and it was done before that date. Now I’ve taken in my dead father-in-law’s 1963 Omega Seamaster to get in working order. I trust them that much to entrust a family heirloom to them. Bill S. Read more “Bell & Ross full restoration”
MANHATTAN TIME SERVICE is a reliable and reputable company you can place your trust and confidence in. When I visited New York, I took my 1911 EBEL model watch to be serviced. Prior to my visit, I had taken my… watch to a well-known certified jeweler in Atlanta and regrettably my watch began to lose time. I cannot tell you how pleased I was with the service and professional approach Manhattan Time Service exhibited. Their dedication and specialty confirmed just how proficient and accomplished they are. They are indeed true watchmakers and MASTERS of their trade! Thank you for restoring my watch to its original pristine condition. Read more “Ebel 1911 overhaul and cleaning”
Great service, very fast, I wouldn’t trust my baby with anyone else
This is the place to go for watches service and repair. I brought there a quite a few of my watches (Jaeger LeCoultre, Girard Perregaux, Universal etc.) both vintage and new, and always left with a happy smile.
As a first time user I couldn’t be more pleased. From early contacts to shipping to quoting to returning all was well done and I’m please and proud to wear the watch again. Franklin Warner
After having a horrific experience at Tourneau to change the battery for my Ebel watch, I was thrilled a few years ago to find Manhattan Time Service. I have used them twice now to change the battery, repair & check… my watch. Their rates are really reasonable & they do not keep your watch forever. Touneau kept my watch 3 weeks to change the battery; Manhattan Time Service kept my watch 24 hours! They are truly professional & honest – & polite & friendly as well. It’s a pleasure to deal with them & I just hope they will be in business for many, many years to come. Read more “Ebel Watch Battery Replacement”
A watch that I had given up for lost as ‘beyond repair’ was repaired and returned to full functionality. Several watch repair places had advised me that they couldn’t execute the repair because they either didn’t have the expertise or… tools. I came across Manhattan Time Service and decided I had nothing to lose so I brought my watch in. It’s nice to find that some skills have not been lost in the “throw away” culture. Read more “Omega vintage quartz for overhaul”
I’ve worked with them for years. They are reliable, honest, reasonably priced and a small family-run operation which is a welcome relief from these large companies that don’t five you personal attention.
We received the watch today and not only is it working perfectly, it looks just like brand new! The price was fair and the work was completed sooner than we had originally been told. It was packed securely and arrived… in a very timely fashion. We will definitely recommend your services to others! Richard and Virginia Read more “Rolex cleaning and polishing”
I think you did a wonderful job on both watches!
Ok, my Tag Heuer needed a new battery and check. Because we’re from the EU it was send to TH Germany who asked a ridiculous price for the job, I let it send back (gone 7 weeks.. Because of my… upcoming visit to NYC I decided to contact MTS and they fixed the watch in two days and for a normal price tag. Great communication and great job. Read more “Tag Heuer for new battery”
Great experience. They fixed my Alain Silberstein watch with 1 year warranty. Also replaced the alligator band for another watch for just $170. The service was performed in a timely manner. Will go back…hopefully not soon 🙂
Very professional, quality work. I have had several watches repaired over the years and have been very satisfied. Highly recommended.
Great experience. Very thorough and professional.I will bring all my watches there.
I was very happy with the service Manhattan Time provided me. I brought my TAG watch in for a battery replacement and they tuned it up nicely. The next day when I put my watch on the band broke. I… went back to Manhattan Time and they fixed the band within minutes, no questions asked, and no fee. Everybody and every company makes mistakes or has errors. The sign of a good company is how they deal with it. Good job! Read more “Tag Heuer for a battery change”
Just needed a new battery and found MTS was close by. I contacted Jacob and he explained that the turn around was overnight, which was fine by me! Jacob was very professional and helpful and made the transaction very pleasant… and convenient. When I got the watch back it looked brand new and I even thought that they had installed a new crystal. I have an appointment in 2 years to go back. Can’t wait!!!! Read more “Raymond Weil battery replacement”
I was very pleased with the professional and thorough service on my Bulova Accutron at Manhattan Time Service. Their customer service was excellent! I am also very pleased to have found a new and very professional watch repair service that… I can trust since it is almost impossible to find such good service now. Jacob, I thank you and the watchmaker very much! Read more “Bulova Accutron for cleaning and overhaul”
I dropped my watch to Manhattan Time Service and it was ready when promised. The tech meticulously changed worn out parts and returned my watch like new.
When I visited Manhattan Time Services with a vintage 1950’s Rolex President that had received some very unfortunate ‘care’ from a place named Aaron Faber, I was desperate. I really needed them to correct something very unfortunate that had happened… to my watch. They did. A very nice man named Jacob answered the phone when I called them. He also met me at the window when I visited their shop in person. They helped me. This is something that is extremely important now for owners of vintage watches, as places like Wempe and Tourneau no longer accept repair requests involving luxury vintage watches. Thank you, Manhattan Time Services, and thank you too, Jacob. I really did not care about spending more money. I just wanted my watch to run right, and you absolutely did get the job done for me. Thanks again!! Read more “Vintage 1950’s Rolex President”
Real pros who will work hard to make any deadlines you may have. Jacob is extremely capable and runs the show. Somewhat difficult to find but worth it.
Excellent work good communication and turn around
My watch needed a simple battery replacement but finding techs that replace that battery properly and to factory spec was a concern of mine that is where Manhattan Time Service techs prove their knowledge and skill working on various manufacturers… time pieces all in one location and at reasonable cost. I would recommend Manhattan Time Service to anyone that needed their watch serviced. Michael; Brooklyn NY Read more “Omega Constellation battery service”
Found Manhattan Time Service on an internet search for Rolex service (cleaning, adjustment & lubrication). Was a new customer and somewhat skeptical. Don’t be! They did a fantastic job on the first Rolex, so much so that I sent them… a second Rolex about 2 months later. The maintenance service is great, the price is excellent and the customer service is fantastic. Talk to Jacob, he’s terrific. Read more “Rolex”
I had a terrific experience with Manhattan Time Service. They restored a family heirloom pocket-watch, which had a lot of emotional value. The work was done on time and on budget, and they gave me excellent advice about how to… handle certain issues with the piece. I will definitely work with them again Read more “Vintage Pocketwatch”
These experts tackled the challenge of repairing two vintage watches of mine with great sentimental value: a Hamilton Men’s Dress Watch from 1934 that my grandfather gave my father, as a college graduation present and a Girard Perregaux Chronometer that… my father gave me 50 years ago. The latter had never been serviced so it needed rebuilding. The former had a broken balance staff, I learned from an expert watchman in London who lacked the part and equipment. The work was done as promised. I delivered the watches on a visit to NYC and they were returned by Fed Ex with no hassle. Read more “Girard Perregaux and Vintage Hamilton”
Outstanding experience. Jacob called me immediately upon receipt, took me through exactly what they would do. Told me the price (very fair) and return shipping charges. We had the watch back in 6-7 days. I recommend these folks. I selected… MTS because of their outstanding reviews and ratings. I now totally agree. ( please do not use my last name. But I am a recent verified customer. Read more “Gucci. Battery replacement and cleaning”
Took a Movado Watch needing a new but unusual band. They were able to fix it and return it to me via mail to Philadelphia in just a few days Excellent service. Would not hesitate to do additional watch repair… even via mail with them. Read more “Movado watch”
You guys were really helpful got a 20 year old watch working better than I can even remember and very knowledgeable shout out to my man Jacob
Very knowledgeable and straightforward people, they knew immediately the issue for my Repair and gave me by far the most reasonable quote! I will Be bring all of my watches here from now on! Highly recommended !!
Because of all the positive reviews I saw on the internet,I traveled from Baltimore to Manhattan to show them two vintage watches I had inherited. They cleaned and restored a gold Swiss wrist watch, ca 1955 at a reasonable rate.… The amazing thing was that they were able to restore a gold pocket lady’s watch, ca 1850. It never ran and I was told in Switzerland that there were no part for it, so I would just have to treat it is jewelry. The Manhattan Times Service actually fashioned parts for the watch and got it to run again. They finished the work when promised. When I couldn’t figure out how to set the watch, they sent me hand-drawn, explicit instructions! I cannot recommend their services highly enough. Read more “Vintage Watch”
They repaired my beloved Skagan watch when no one else could do it.
Ladies and gents you will not find a better watchmaker in America,hands-down the BEST.They rebuild all my watches in a timely fashion .They are very professional and customer service people .thanks again keep on tick tock ticking
Terrific! Very professional, they took care of my Movado Bold in a matter of a couple of days.
I’m very pleased with the repair of my Rolex Bubbleback. It took a while to get the parts but the wait was worth it. Their warranty is excellent and hassle free. This is now my go to place for high… end watch repair. Read more “Rolex Bubbleback”
I can not recommend Manhattan Time Service strongly enough. Jacob explained what had to be done and gave what turned out to be a very accurate estimate of the cost. Then he mailed my watch to me because I could… not get into the city for a while. You can have complete confidence dealing with this wonderful company. November 16, 2017 Read more “Tag Heuer – complete overhaul”
My 30-yr-old Ebel needed a full refurbishment. Jacob was super professional and a pleasure to work with. Highly recommended.
Dear Jacob, I want to thank you for the excellent service you provide, y have the watch in my hand and what i see is a nice and excellent job congratulation. Thank you very much
I inherited a severely beat-up Pre-Moon Speedmaster. Bezel was missing, one pusher was missing, crystal was chipped and scratched. Got a free estimate from MTS, got a full overhaul, and they threw-in the movement clean/adjust. Except for the case back,… which they just lightly polished, so the name/logo was still visible, the watch looks and runs like new. Read more “Omega Speedmaster Pre-Moon”
I own two Luminox diving watches. Since purchase, I have taken them every other year to Manhattan Time Service for a new battery and gasket, cleaning and re-pressurizing. After almost ten years, both watches are in excellent condition. MTS continues… to provide quality, consistent, and professional service. And the prices are reasonable. I have always had a positive experience there. Read more “Luminox diving watches for cleaning and pressure testing”
I was initially a little uneasy about sending my 2 watches to someone I didn’t really know. However, Jacob was great! My watches were repaired perfectly and returned in great condition. I would recommend them any time
Continuation of review: Very thorough. Before I left, he said that it would be likely that the watch would be ready the following day. Apparently it was, though I didn’t retrieve it for a week. When I did, I’m happy… to say it was/is in fine working order. I said to Jacob then, and I say to all now, that I highly recommend Manhattan Time Services. Going to them will not be a waste of your valuable time. It wasn’t for me. Read more “Oris Aquis Date”
I recently had the good fortune to discover Manhattan Time Services. I did so, in of all places, the white pages – though it was courtesy of Google as well. I called, and their customer point man, gave me a… quick run through of their process. I explained to him that my watch is not a noted brand; Jacob said he didn’t think it would be a problem. I brought it in the following day, met Jacob, and he again went through the processes that they put a watch through; battery; internal cleaning, some other things I can’t even recall. Read more “Oris Aquis Date”
I recently had new batteries installed in two vintage watches. The service included not only the battery but also a new gasket, steam cleaning and pressure testing. All this for just a little bit more than mere pop-in battery replacement… at my neighborhood jewelry store. From now on, Manhattan Time Service is my preferred watch service facility. Read more “Vintage Coach for Battery Service”
I have my father’s 1942 Bulova Commander which was his High School graduation gift from his mother. It has been repaired locally (Kalamazoo Michigan) many times with poor results. While on a short trip to NYC, I decided to have… MTS do the repairs. The repairs were completed in the promised amount of time, and the watch is now being enjoyed by my nephew. Very professional and great communications. I will be a return customer with my other vintage watches now that I have found experts who know what they are doing. I should have searched them out years ago! Read more “Bulova Commander”
Service was good. This is second time you have repaired/cleaned my watch. Both times it returned looking like new and ran well. I am a satisfied customer.
Hi Tom, I received the longer Ebel replacement screws and they fit perfectly. Love the brown crocodile strap and it also fits the watch perfectly. Thank you very much. Regards, Mr. Reddy.
Unbelievable rebuild/overhaul work by Manhattan Time Service. I recommend, recommend, recommend the Lodowski family and their crew – serious professional watchmakers, classic European touch as well. Serious craftsmanship. Thank you.
Very good work and service. Much appreciated.
Mitch has been maintaining and repairing my family’s fine watches for more than 20 years. He is the best and his work is first class and a good value. I would not trust my fine watches to anyone else.
Very good service. I brought in my watch to replace a screw that had broken in the movement. The diagnosis and repair plan was clearly explained to me at the start, and I was contacted promptly when the watch was… ready to be picked up. I would gladly return for any future watch repair needs. Read more “Hamilton Khaki for movement repair”
Jacob was very pleasant and interesting and, I think, competent. I did not know if my Longines needed just a battery or more repair. Jacob called with good news the next day. It was a reasonable fee for battery and… cleaning. Read more “Longines for a battery replacement”
Amazing! professional! timely! courteous! clear & concise! and fair price! bottom line– you get more than what you pay for. i felt as if i stepped back in time the way businesses used to run– with honesty and integrity. Jacob… is terrific!! i will never go anywhere else. Read more “Hermes Paris for a battery replacement”
I was very pleased with the professional, thorough, and prompt service on my Longines wrist watch at Manhattan Time Service. Thank you very much. I am very pleased to have my go-to watch repair shop in my home town, when… so many independent jewelers have closed shop. Read more “Longines service and cleaning”
Fabulous resource to fix any watch – very honest and quality workmanship. They are a pleasure to deal with and always so professional in the nicest way. I would highly recommend them. I give their name to friends all the… time. Jacob is terrific!!! Read more “Ebel for a battery service including case and bracelet cleaning”
Could not possibly recommend Manhattan any higher.. Shipped my nearly new watch with “issues” and a short note.. Their service was prompt, professional and complete.. Problem solved.. As a collector of watches, I own and wear many, this is a… resource that will be utilized again.. Read more “Casio Quartz for a battery change”
I bought a vintage Tiffany watch and took it to Tiffany for a new band and servicing. They said they would have to send it away and it would take twelve weeks and they couldn’t even estimate the cost. I… went to Manhattan Time Service and they had a great selection of bands and they serviced and polished the watch in one week! The cost was also reasonable. I will never go anywhere else for watch repair. Read more “Tiffany for a new band and servicing”
Pleasure to deal with and very knowledgeable staff. Will definitely return next time I need a repair.
I found Manhattan Time Service by accident, but am so glad I did. They repaired my Ebel watch quickly and efficiently. I had been using a jeweler in my home town and it would take forever for any service. Super… nice people here and very knowledgeable. Read more “Ebel for a battery service”
I had batteries on three watches replaced. The service was fast, courteous and very reasonable. There is no other place in Manhattan to go to!
Repaired watch bracelet and serviced watch. Replaced Bezel invert. AWESOME SERVICE.
Recently had a full service and the repair of a dent in the case. Manhattan Time Service did an expert job of restoring the watch to factory perfection in record time. We are very pleased to give them a AAA+++… five star rating and will use them exclusively for all of our timepieces in the future. Read more “Girard Peragaux 4900”
I contacted them for repair on an older Heuer Watch. While it did take a little longer than promised, The parts were hard to find but they persisted and repaired the watch back in great working order.
Very friendly and efficient staff- great and timely service. I would recommend to anyone with valuable watches as they can maintain the seals for waterproofing, unlike many watch repair places. Good experience.
These guys know their watches. I would trust them with anything and their prices seem reasonable for the expertise you get.
I live in AZ but travel to NYC regularly, great to have a watchmaker that can service my Omega Speedmaster quickly and competently! Thanks!
Hello, My name is Gabby and I recently had a really nice experience at your store. The person who helped me with my watch was super friendly and helped me with all of my needs. I feel like that’s super… rare these days in New York. I will definitely be coming back. Read more “Replacing battery in a Bulova”
Dear Jacob, the Omega Seamaster watch that you repair for me under warranty due to working slow, now its working fine and keeping time. I waited for a while to make sure. Thanks again and Best Regards, Joe
I had a great experience, they were very professional and knowledgeable. I was very pleased with my repairs and their services.
The overhaul on my Omega Seamaster came out better than expected and work was completed ahead of schedule. The watch is sentimental and was apprehensive about leaving it to just anyone to repair. Manhattan Time was well worth the trip… into the city. Thanks Read more “Vintage Omega Seamaster for movement restoration”
Very pleasant people. Spent A lot of time answering my questions over the phone even before I got there. Repairs on watch came out great!
Repaired my Jaeger LeCoultre perfectly. Professional and knowledgeable. Great service. Will send all my Swiss watches for service to them.
The repair was done as promised – on a rush timeline as I was leaving for vacation. It was done perfectly. The watch runs like new. Looks amazing. No sign of 5 years of abuse. MTS is by far the… best watch repair shop I’ve been to! Thank You Read more “Panerai 233, full maintenance and polish”
Manhattan Time Service did an excellent job on the servicing and repair of my Rado Jubile wrist watch. They provided reliable and clear information on how to send the watch to them, what to expect regarding the service and costs… for service and return mail. The service was excellent, very reliable and professional, the work completed in the time projected and the watch returned safely and in excellent condition. I whole heartedly recommend MTS. Read more “Rado Jubile servicing and repair”
My name is Gabby S. and I recently had a really nice experience at your store with my watch in need of repair. The person who helped me was super friendly and helped me with all of my needs. I… feel like that’s super rare these days in New York. I will definitely be coming back. Read more “Changing a battery in a Bulova”
Very satisfied …watch looks like new… fast service…many thanks
I took my Bvlgari Chronograph to a specialty watch repair in California and had to send it back after $800.00 in repairs. Still wouldn’t keep time Manhattan Watch service repaired, cleaned and polished. Even installed a new bezel which the… former watch shop said it was not available. New, authentic band too. Not some knock off band. These Master watch repair techs and customer service is exemplary. Highly recommended. Eugene, Oregon. Read more “Bvlgari for overhaul, cleaning and polishing”
The service was friendly. I got my watch back very quickly.
Looked up on line for a certified repair service for a Raymond Weill and Movado watch. Jacob took good care of me. Got my Raymond Weill watch going after not wearing it for many years. My Movado required an expensive… repair and he was honest in telling me whether it would be worth repairing. Would definitely recommend Manhattan Time Service. Read more “Raymond Weil and Movado for internal repairs”
I sent them a circa 1983 Pulsar watch with a missing seconds hand, a scratched crystal, and dead battery. Within 3 weeks, they found & installed a seconds hand, replaced crystal with new, replaced battery, & refurbished including new gasket/pressure… test for water contact. Watch runs & looks like new and is a pleasure to wear again. Charged me quite reasonable $100.00 for the work. Read more “Vingate Pulsar for restoration”
At first I was a bit hesitant to have my Michelle Watch serviced anywhere but by Michelle, however, I am sure happy I decided to use Manhattan Time Services. From the day I dropped off the watch until the day… I picked it up, the service was performed promptly, correctly and on schedule and reasonably priced. The staff was friendly and knowledgeable and the process was explained to me in detail. It sure beat mailing my Michelle to the service center in TEXAS!! I plan to bring a few more watches to them soon. Read more “Michelle for service”
The road to satisfaction can be bumpy, but getting there is what matters. I was unsatisfied with Omega’s own service on my 1995 Speedmaster “moon watch” so I looked for another possibility. The reviews for MTS seemed mostly positive. (I… would have been suspicious had they been unanimously so.) I spoke to Jacob, got an estimate – not inexpensive but less than Omega – and sent in my watch. They had it about three weeks (again, less time than Omega took) and sent it back. I was dismayed to discover that the watch had a very strange glitch that caused it to stop cold at the exact same hour every time! I called MTS and explained my pique; they said send it back and they would take care of it. However, I am the sort who wants to know the details so I traveled into the city and paid a visit in person. MTS does not maintain a showy storefront; their address has the look of a no-nonsense workshop. I met Jacob, told him what was wrong, he asked me to wait, and he took the watch in back to have the watchmaker look at it. I was mentally prepared to be told “Here’s what’s wrong, we’ll get to it right away but it will take a couple of days.” I would have accepted that, but instead the watch came back in 15 minutes working smoothly and as close to spec as a manual-wind movement can be expected to hit (+3-4 seconds/day – it had been gaining 20+ seconds/day when I brought it in). Apparently some arcane setting got unsettled in shipment to me, even though the watch was well-protected in its shipping box. In conclusion – was it a perfect experience? No. At the end of it all, am I happy and would I use MTS again? Yes, without hesitation. Read more “Omega Speedmaster complete service”
After great satisfaction after having my Michele watch serviced by Manhattan Time Services, my husband brought three of his watches to them for repair and servicing. He received excellent customer service and all servicing and repairs were thoroughly discussed so… he had a clear understanding of the work to be performed and the cost. We are totally confident in Manhattan Time Services and will continue to use them as my watch service company. Read more “Michele Deco – battery, crystal and cleaning”
I got my watch back yesterday and I could not be more pleased – running great and it looks like new. Thank you for such great & professional service. I will recommend you to others.
Great job. Watch looks like new and runs perfectly. Exceeded for much my expectations. Not costly at all. Thank you guys. Highly recommended.
Thanks for the great service guys! My Tag looks as good as the day I bought it!
You guys did a great job. Thanks.
Jacob was very helpful. Great and fast service. I recommend anyone to go to their shop. They know what’s up! Thanks Manhattan Time Services!!! Thanks Jacob!
Not many professionals wanted to touch my almost 110 year old Vacheron so I was very grateful to find MTS. The repairs took a long time but they literally had to create by hand three replacement parts so… it was… pretty complicated. Communication was good and prices were fair. Read more “Vintage Vacheron in need of restoration”
I brought in a vintage watch of great sentimental value that had stopped working, and they did a wonderful job fixing and thoroughly cleaning it. It looks and runs great now, and even the clasp which was loose has been… tightened. I have never had it serviced before, so I thought it was a little expensive, but maybe it is pretty average for all that was done. If it works great for 4-5 years like they say it should, it was worth every penny! Tip: they are really busy, so don’t wait for them to call you about your estimate, etc. Call them! The whole process took longer than I thought it would–about 3 weeks. Read more “Vintage Watch – Cleaning and overhaul”
Apple had given up and told me there was nothing they could do to fix my ipad and to just consider buying a new one. Manhattan Time Services readily accommodated my unusual request to remove a broken piece of charger… stuck in the charger slot. They fixed the problem ever so quickly. Thanks, Manattan Time Services. Read more “Apple Watch for battery charging problem”
This was a very good experience. My Vacheron et Constantin needed an overhaul. I had taken it to V&C on Madison where the estimate was more than 4 times as expensive, and whereas Manhattan Time Services had it back in… 5 weeks, the V&C Boutique was going to take at least one year, and it took about 7 weeks to get an estimate from V&C. I have enough faith in Manhattan Time Services to have entrusted them with my Patek Philippe and my daughter’s Audemars Piguet. Read more “Vacheron Constantin, Patek Philippe and Audemars Piguet for service”
In the past several years, I’ve had several Movado and Raymond Weil watches completely overhauled by this store. I have found their work to be very excellent and handled in a professional manner. I’ve never had to return any of… the watches for a problem with the repair. Their prices were also cheaper than several other places that I went to for an estimate. Great service, cheaper prices, trust worthy and professional what more can you ask for. This is the only place that I would bring my watches. Read more “Raymond Weil and Movado for Overhaul and Cleaning”
I was in town for a short trip and took my vintage Rolex for a tune-up. Jacob went out of his way to fix it before I flew out. Good service and fair price.
I needed to add a couple of notches to my alligator strap (damn skinny wrists), the service was fast and friendly. Best of all, they didn’t charge me!
Very good service of my expensive Swiss watch that is hard to service in the U.S. Clear communication, fairly priced (much cheaper than other places I have taken it), and quick return.
I had used watch businesses in my area that turned out to be disasters. one took $500 from me and returned the watch still broken and the other not only completely gouged me in fixing a watch but had to… take it back to repair it because it was still not fixed…in short i was leery about people who claimed to be able to repair watches. I was in Waimea one day and walked into Lehua Jewelers, a small jewelry store, to look for a gift for my wife. They are a great place to find an inexpensive cool gift for your wife. During the conversation the Mgr said she sends her Rolex (which she had saved up to buy for years) to this company called Manhattan Time Service in New York to be worked on. i gulped…it seemed so far away. She was adamant that they did a great job. I contacted them and spoke to Jakub over the phone. I had bought a Rolex from a guy to help him out. After 3 weeks it quit working. Jakub told me to send it to them, they’ll look at it and give me an estimate…so I did. And I am glad I did. They fixed the watch, cleaned it up and stayed within their estimate. I mean, it was like new and now kept time like the Atomic clock. I had sent it to them by USPS, which I always trust, but they sent it back to me by FedEx. It left New York at 6:45 on Monday night and was in my hands 6500 miles away by Wednesday afternoon. USPS was great, FedEx was awesome but I reserve my highest praise for MTS. They are simply the best at what they do. All in all it was a great experience at every level and restored my faith in watch repairers…at least those that work at MTS. Read more “Rolex for cleaning”
I recently went to them to repair my Longines watch which I haven’t serviced in 10 years. They gave me a quote the next day and had to replace several parts. I received it in the mail about 3 weeks… later just as they indicated. I made the mistake in the past of going to jewelers for servicing and I won’t do that again. It is far better to work with true professionals who have the expertise to do this kind of work. They offer great service at very reasonable prices and the turnaround time is excellent. I highly recommend them. Read more “Longines for servicing”
I took my Cartier Roadster to be fixed. Overall great service and they completed servicing my watch on time.
My Skagen metal watch band’s clasp fell apart while I was taking it off at night. We were traveling and planning to go into NYC the next morning. I found Manhattan Watch Service online when I googled Skagen watch repair.… Fortunately, I neglected to read any of the reviews! A young man in the front took my watch and a few minutes later another man came out with my fixed watch band. He said the hinge had loosened and he was able to put it back together and tighten the hinge around the bar. They did not even charge me for the repair! Very pleasant to deal with and we were on our way again. Thanks for saving my watch! Read more “Skagen band repair”
Very fast and excellent service!
Competent and profesional.
Great service – they fixed my Junghans Max Bill Chronoscope glass in two hours, called to let me know it was available – no hassle, just good reliable service
Repeat customer. I wouldn’t trust my watch collection to anyone else.
I was delighted to find Jacob and Manhattan Time Services to repair my old Dior watch. Not only did he recognize the watch, Jacob knew exactly what needed to be done. He presented me with a realistic estimate and time… frame within which the watch would be repaired. My repaired watch gleams, small scratches have been buffed out, and it runs beautifully. I greatly appreciate the extra care taken with the repair and I highly recommend Manhattan Time Services. Read more “Dior for repair and servicing”
My 12-year old Raymond Weil automatic was starting to have trouble keeping accurate time, so I took it to Manhattan Time Services for an overhaul. I also asked them to change the battery in my Skagen watch. I suppose there… are cheaper options out there, but I’m happy with the jobs they did for me. And Jacob told me things about my Raymond Weil that will help me keep it running well until it’s time for the next overhaul. If you live somewhere in the five boroughs, it’s relatively easy to get to their facility as there are subway stations not too far away–and bring ID for the gatekeeper downstairs. Read more “Raymond Weil for overhaul”
I brought my 1962 Rolex Datejust to Manhattan Time Service to be serviced. Jacob told me it would take three weeks to complete. Three weeks later my watch was finished and looked beautiful. They even swapped out the watchband for… another one I had free of charge. Thanks guys! Read more “Rolex Datejust for overhaul”
Jakob and the guys at Manhattan Time are great! They’ve kept my irreplaceable Storm watch ticking–even when I thought there was no hope. 🙂 Quality service, reasonable prices, and friendly customer care. I love these guys! Thank you!!!
In amidst the hustle and bustle of the Christmas Season, these guys came through.I was in possession of my son’s Omega Seamaster, and shipped the watch to Manhattan Time Services to have the watch repaired , serviced and polished.Thomas Lodowski,… Watchmaker, and Jacob, were able to restore the watch to it’s original glory, and have my son pick up the watch for his birthday, which is just before Christmas.The watch has a lot of sentimental value, and these guys provided an exhilarating experience, by performing such great work.Bravo to them for their caring nature, and their exacting precision. Read more “Omega Seamaster for servicing”
Have been using this place for over 15 years now. Always happy with their service. Recently had my Movado and Freestyle watches serviced there. Wouldn’t trust anyone else to do the job.
Service was excellent. The turnaround time was sooner than expected. Staff was very knowledgeable about the subject. Surprised to find out they sell watches as well including high end ones. The only negative is the place is small, but you’re… not there to hang out so not a big deal. Read more “Bulova for battery change”
Sent my husband’s Rolex Date in for a cleaning – he had owned for 10 years and never had it serviced. Jakub was amazing – the watch was returned to us this week (took 3 weeks for the repair which… included a total overhaul of the watch) and it is PERFECT! They replaced all the worn parts, cleaned and polished the band and watch face and kept me informed all along the way as to the cost and timing. Very professional, quick and reliable! Would definitely use them again! Read more “Rolex Date for repair including overhaul”
Manhattan Time Service is a godsend! I have used there services twice for two vintage Cartier watches and they have been truly excellent. Owning antique watches can incur costly maintenance. My original quotes from Cartier were three times as much… as MTS charged me. Where Cartier was to take upwards of 16 weeks while MTS repaired the inner mechanical workings of my watch, replaced the sapphire crystal, cleaned the watch dial and buffed the case allIn two weeks. They are complete professionals and their work is flawless. Highly recommend! Read more “Vintage Cartier for cleaning and restoration”
Knowledgeable, fairly priced, responsive. I came into possession of a 1970 Rolex Datejust that needed serious cleaning and servicing. I brought it to Manhattan Time Service for a quote, which I received 2 days after leaving the watch (they need… to open it, take it apart, and see what needs cleaning or replacement). I felt the estimate was fair given the amount of work the watch needed to be back in running condition, so I accepted. They gave me an estimate time for completion of the work and they delivered as promised. The watch looks awesome, I have been wearing it almost every day for about 2 months and it has been keeping time with a precision +/- 3 sec per day, which is amazing for such an old watch. Highly recommended. Read more “Vintage Rolex Datejust for overhaul & cleaning”
After taking my Hermes watch into Hermes because the battery needed replacing, I was told by them that it “needed a new movement”. As it is a quartz battery watch, I decided to take it to Manhattan Time Services to… see what they said, and indeed all it required was a new battery.These people are experienced, fast and charge a fair price. Read more “Hermes for battery change”
Manhattan Time Services is the best. Not only are they professional with their watch know how but their security is top notch and you know they’ll take care of your watch and fix it too.They follow up with an estimate… and timing for fixing the watch and normally fix it before the date they give you. I have taken my Piaget and Rolex there for extensive ‘rehab’ and am so happy with the results as these were sentimental watches that I can now wear! I also take all my watches there every 2 years for a battery change. I would not go anywhere else. Read more “Piaget and Rolex for cleaning”
These guys know what they’re doing. They’re knowledgeable, charge a reasonable price, quick turnaround, and a joy to do business with. They serviced my Corum and next I’m bringing them my Rolex. Thanks, Mitchell!
I googled watch repair for my Seiko watch. Emailed MTS. They responded quickly. I sent my watch and was given an estimate for the entire insides of the watch, in a reasonable amount of time. I received my repaired Seiko… Chronograph watch securely packaged and working. Great Job Jacob, for your expert work and communication during the process. Again thank you. Read more “Seiko for servicing”
I wish I’d known about this place 2 years ago when I first tried to have my Krieger watch fixed. It would have spared me a recurring pain. Manhattan Time Services thoroughly fixed it, in a reasonable amount of time,… and the bill was perfectly reasonable too. Great to know these guys are in the neighborhood. Read more “Krieger watch for cleaning”
Very friendly service from Jacob. 4 out of 5 stars only because it took longer (only 2 days though) than anticipated. The watch looks great and the communication was very good. They repaired an old watch my future mother in… law gave me, and it will be my something old at my wedding next Friday. When my FH saw it he said it looked better than new. Excellent service and results. Read more “Bulova Caravelle crystal change”
Very good service even it’s pricey. But you can’t simply send vintage Rolex to anywhere else. Would look for then if I have issues in future.
Been going to Manhattan Time Services for years now. Very good service to watches.
My 15 year old Tag Heuer watch looks brand new. Wonderful service and a fair price.
It’s not easy finding a reliable, talented and trustworthy watch repair service. I’m extremely pleased by the care given to my watches, that may be only worth a couple of hundred bucks, but treated as if they were worth much… more. Very fair prices as well. They just gained a new customer and fan. Read more “Rip Curl Watch – Fixed Dial Markers & Battery Change”
It was my luck that my Tag Heuer is now perfectly okay. Mitchell was amazing, he knew how to repair my Tag Heuer, during a bike accident the rotating bezel on the top part of the watch got severely damaged… 🙁 it was beyond repair and I was totally shocked to see that Mitchell was able to repair it 🙂 I was absolutely stunned by his efforts. Read more “Tag Heuer for restoration and overhaul”
Efficient and professional.Excellent workmanship. On time delivery (although make sure you realize that Fed Ex will want a signature for insured deliveries. I was traveling and was not home for the delivery so watch bounced around with Fed Ex for… few days. Not MTS fault..other than not mentioning Fed Ex’s policies. Read more “None”
My Concord Quartz watch, which is dear to me because it was a special gift given to me in 1985 by my late husband. It is also a beautiful watch. When it suddenly stopped working, I took it to Tourneau,… where he had purchase it and without much of a look, they quoted me an astronomical price range. I left them and began to do research to find a reputable watch repair place. Manhattan Time Service turned out to be just such a place. First they tried replacing the battery. When that didn’t work, they kept it further for examination and ultimately replace the circuit board for one-third the price quoted by Tourneau. It is working perfectly now. I had a very positive experience and Jacob was friendly and helpful. Read more “Concord Quartz for repair”
I was on a short business trip to NYC and was staying in midtown. I brought five old watches on my trip that had not worked in years. I looked up watch repair on google and discovered Manhattan Time service… two blocks from my hotel. I dropped off the watches at 5:00 PM. I told the friendly man at the counter that I had to fly out the next day at noon. They promised to open, clean, install new batteries and replace the gaskets on all the watches. All of the watches were done by 10:00 AM the next morning. The five watches were again working correctly. I was quite pleased with the rapid turn around and the pleasant customer service. I recommend Manhattan Time service and would not hesitate to use their service again in the future. Read more “Different watches for battery change”
Experienced. Fair price. Rapid repair. They are a REPAIR shop – not just a battery replacement stand. They fixed my dive watch – new battery, gasket, pressure test – for $ less than some others – in one day. I… have been before and would definitely go back! Read more “Dive watch for battery and pressure testing”
I communicated with Jakub at Manhattan Time Service prior to sending my ~10 year old Omega Seamaster to them for it’s first complete overhaul. The communication was prompt, clear, knowledgeable. They dispatched FedEx packaging to ship the watch to them.… A couple of days later after receiving an email I spoke with Jakub who advised what repairs were necessary, and what was optional (bracelet refinishing) The watch was returned to me about two weeks later. It appears to be running perfectly. In summary, great communication, knowledgeable staff, quick turnaround. Their cost Relative to other major overhauls I have had performed over the years, and Omega’s own factory service was a bit high. But you get what pay for. Highly recommended. Read more “Omega Seamaster for cleaning”
Found great reviews on Google so I tried it out and was not disappointed. Thomas was helpful. The service was fast, efficient and quite reasonable. I brought in my Breitling and i was pleased with the service.
I trust these folks to only do what is necessary to my watch.
I live out of state, so sent my watch in for repairs. Quick and timely service replacing a broken, one-of-a-kind bracelet on my SEIKO. Insured shipping costs ($30) were a little steep, but no complaints. Would entrust other watches to… MTS if I were otherwise unable to have them repaired closer to home. Read more “Seiko – Bracelet Replacement”
Extremely professional and friendly guys, they do great work and I think the prices are fair. I had a crown go missing from a Raymond Weil watch, the RW boutique wanted $150 just to review the watch, then would provide… an estimate. Another watched needed a new band and battery, and there were so many to choose from. Both watches were inherited, so very special to me and they took great care of them. Highly recommended. Read more “Raymond Weil for new band and battery”
Brought my Fendi watch in for repair. Needed a total internal replacement. Quoted me a fair price. Three weeks later, my watch was fully repaired, steam cleaned and looked brand new. They also provided me with a one year warranty,… which was very nice. Professional and courteous service was provided. I will return again! Read more “Fendi watch for repair”
I have a 25 year-old Concord mariner – an ultra-thin quartz watch that I love. The stem came lose and the watch was sent back to the manufacturer who could not repair it as they no longer make parts for… this watch. Fortunately I discovered Manhattan Time Service. They had the needed parts, gave me a very quick and fair estimate of the costs and performed the repairs expertly and quickly. The staff is polite, helpful, and totally professional. I would highly recommend them. Read more “Concord Mariner for overhaul and cleaning”
I have been to three different local jewelers to fix my watch and get the crystal cleaned. After seven tries, I wound up with a dirty watch that no longer worked. I saw the GUCCI certified repair and decided to… take a chance. Not only did they get my watch to work, cleaned the crystal, repair all the mechanisms within and replaced bad parts, my watch has never looked or worked better! They always answered my phone calls and were completely professional AND nice. The repairman told me that the previous jewelers had glued not only the G incorrectly on the face but that they used the wrong glue and it damaged the mechanisms which I suspected. He warned me that the G might possible break when taking off to repair the watch because of the previous work done. However, they were able to fix the watch, keep the original G face and mailed it back with the fastest turn around time of a few weeks repair to include mailing it back. I AM SO HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Read more “GUCCI cleaning and repair”
🔝Watchmakers since 1978 •Buy •Sell •Repair •Restore 🇺🇸 2W 46th #400, NY. ☎️212-840-0441
Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.
The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.
Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street
We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.