At first I was a bit hesitant to have my Michelle Watch serviced anywhere but by Michelle, however, I am sure happy I decided to use Manhattan Time Services. From the day I dropped off the watch until the day I picked it up, the service was performed promptly, correctly and on schedule and reasonably priced. The staff was friendly and knowledgeable and the process was explained to me in detail. It sure beat mailing my Michelle to the service center in TEXAS!! I plan to bring a few more watches to them soon.