After searching for a repair service for a 100 year old family heirloom watch, I came across Manhattan Time Services. They assured me they could repair this watch, which had not worked for at least 30 years. I sent it in and got a phone call confirming that they had received it and Jacob gave me a rundown of what he would be looking at and an approximate time frame for an estimate. I then got his call with the service he would perform, including replacing the jewels and hand making a few parts along with a repair cost estimate and return shipping. I felt that hand made parts might take some time, so I was prepared for a bit of a wait, but the watch was completed and returned in a few weeks and it is now ticking away nicely. I am very happy that this watch now works and I am quite pleased with all aspects of this venture. Jacob was very courteous and professional and was able to get a vintage timepiece running in short order and for a reasonable price. I plan on sending in another vintage watch for repair soon. A watchmaker like Jacob is truly a treasure!