My wife gave me a concord gold watch for our engagement 35 years ago. It finally gasped its last breath. I called Concord direct, sent them my watch, and they sent it back. “Nope. No parts. No can do. But here is a gift certificate for a discount on a new Concord or Movado.” Not the same. No sentimental value. I took the watch to two jewelers in Boca Raton, FL. “No good. Cannot get parts.” I then went to London Jewelers in Manhasset, Long Island. “Sorry. Cannot get the parts.” Then went to Manhattan Time Service. It wasn’t cheap, but damn if they didn’t get the parts and make the watch as good as new. I had a little unrelated problem with the watch a few weeks later. Brought the watch back. Repaired . . . no charge. I’m bringing my Breitling in as soon as I get a chance. I’m from Long Island. A bit of a trip, but well worth it. I recommend Manhattan Time Service without reservation. Rick A.