Customer Reviews

In amidst the hustle and bustle of the Christmas Season, these guys came through.I was in possession of my son’s Omega Seamaster, and shipped the watch to Manhattan Time Services to have the watch repaired , serviced and polished.Thomas Lodowski, Watchmaker, and Jacob, were able to restore the watch to it’s original glory, and have my son pick up the watch for his birthday, which is just before Christmas.The watch has a lot of sentimental value, and these guys provided an exhilarating experience, by performing such great work.Bravo to them for their caring nature, and their exacting precision.

Have been using this place for over 15 years now. Always happy with their service. Recently had my Movado and Freestyle watches serviced there. Wouldn’t trust anyone else to do the job.

Service was excellent. The turnaround time was sooner than expected. Staff was very knowledgeable about the subject. Surprised to find out they sell watches as well including high end ones. The only negative is the place is small, but you’re not there to hang out so not a big deal.

Sent my husband’s Rolex Date in for a cleaning – he had owned for 10 years and never had it serviced. Jakub was amazing – the watch was returned to us this week (took 3 weeks for the repair which included a total overhaul of the watch) and it is PERFECT! They replaced all the worn parts, cleaned and polished the band and watch face and kept me informed all along the way as to the cost and timing. Very professional, quick and reliable! Would definitely use them again!

Manhattan Time Service is a godsend! I have used there services twice for two vintage Cartier watches and they have been truly excellent. Owning antique watches can incur costly maintenance. My original quotes from Cartier were three times as much as MTS charged me. Where Cartier was to take upwards of 16 weeks while MTS repaired the inner mechanical workings of my watch, replaced the sapphire crystal, cleaned the watch dial and buffed the case allIn two weeks. They are complete professionals and their work is flawless. Highly recommend!

Knowledgeable, fairly priced, responsive. I came into possession of a 1970 Rolex Datejust that needed serious cleaning and servicing. I brought it to Manhattan Time Service for a quote, which I received 2 days after leaving the watch (they need to open it, take it apart, and see what needs cleaning or replacement). I felt the estimate was fair given the amount of work the watch needed to be back in running condition, so I accepted. They gave me an estimate time for completion of the work and they delivered as promised. The watch looks awesome, I have been wearing it almost every day for about 2 months and it has been keeping time with a precision +/- 3 sec per day, which is amazing for such an old watch. Highly recommended.