Manhattan Time Service – Watch Repair

2 WEST 46TH STREET #400, NEW YORK NY, 10036

Customer Reviews

Welcome to Manhattan Time Service’s Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services.Need help? Call 1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

– Best Regards, Gary

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100 Year Old Pocket Watch

After searching for a repair service for a 100 year old family heirloom watch, I came across Manhattan Time Services. They assured me they could repair this watch, which had not worked for at least 30 years. I sent it in and got a phone call confirming that they had received it and Jacob gave me a rundown of what he would be looking at and an approximate time frame for an estimate. I then got his call with the service he would perform, including replacing the jewels and hand making a few parts along with a repair cost estimate and return shipping. I felt that hand made parts might take some time, so I was prepared for a bit of a wait, but the watch was completed and returned in a few weeks and it is now ticking away nicely. I am very happy that this watch now works and I am quite pleased with all aspects of this venture. Jacob was very courteous and professional and was able to get a vintage timepiece running in short order and for a reasonable price. I plan on sending in another vintage watch for repair soon. A watchmaker like Jacob is truly a treasure!

Ed I. - Leominster, MA
November 12, 2019

watch appraisal, repair

I was referred to Manhattan Time Service for an appraisal of a fine watch. The recommendation came from an authorized manufacturers jeweler who recommended Manhattan Time Service. I was incredibly impressed with the professionalism and friendliness of this business. It is family owned, and they are very much customer focused. They provided an expert appraisal at a very reasonable price. I will use them again for any watchmaker or watch repair services. I highly recommend this business to anyone who wants expert service with a friendly attitude at a reasonable price.

David M. - East Brunswick, NJ
November 11, 2019

Charriol Quartz for battery change

Friendly, helpful, great customer service and professional. Great experience. Highly recommended.

Avital S. - San Francisco, CA
November 9, 2019

Repairing my Ebel watch

Professional, courteous and serviced my Ebel in a ‘timely’ (get it ? ha ha) manner. So happy to start wearing my watch again.

Matisse F. - Manhattan, New York, NY
November 7, 2019

Ebel strap adjustment

Extremely professional. Made sure that the job was done perfectly.

Lynn G
October 28, 2019

Gold Concord Watch

My wife gave me a concord gold watch for our engagement 35 years ago. It finally gasped its last breath. I called Concord direct, sent them my watch, and they sent it back. “Nope. No parts. No can do. But here is a gift certificate for a discount on a new Concord or Movado.” Not the same. No sentimental value. I took the watch to two jewelers in Boca Raton, FL. “No good. Cannot get parts.” I then went to London Jewelers in Manhasset, Long Island. “Sorry. Cannot get the parts.” Then went to Manhattan Time Service. It wasn’t cheap, but damn if they didn’t get the parts and make the watch as good as new. I had a little unrelated problem with the watch a few weeks later. Brought the watch back. Repaired . . . no charge. I’m bringing my Breitling in as soon as I get a chance. I’m from Long Island. A bit of a trip, but well worth it. I recommend Manhattan Time Service without reservation. Rick A.

Rick A. Hewlett, NY
October 28, 2019

Send us your question

Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.

The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.

Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street

We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.

Work: LOCAL: (212) 840-0441 Fax: (212)840-0531
Hours: Mon-Fri, 10AM – 6PM EST

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