OMEGA Watch Repair Trained & Certified By Omega

Deciding where to repair your broken Omega watch isn’t just a practical matter—it’s about preserving the essence and precision of a high-caliber timepiece. The Omega certification process is no walk in the park; a significant 85% of technicians don’t make the cut on the first day. This high failure rate underscores the complexity and finesse required in Omega watchmaking.

Access to genuine Omega parts is reserved exclusively for certified repair shops. This access is vital—not only does it ensure authenticity, but it also prevents the complications that arise from using subpar components. Certified Omega technicians are versed in specific assembly and calibration protocols tailored to Omega’s unique mechanisms, including the sophisticated Co-Axial system. Each step, from precise lubrication to detailed calibration, is crucial for maintaining the watch’s performance.

When you pick a certified repair center for your Omega, you're not just being cautious—you're investing in keeping your timepiece excellent and valuable. Sure, a non-certified shop might save you a few bucks at first, but risking long-term damage could end up costing you more, not just in repairs but also in your watch’s true worth.

The time it takes to repair an Omega watch really depends on what we’re doing. For example, a battery replacement service that includes replacing gaskets, pressure testing, calibrating the movement, and ultrasonic and steam cleaning usually takes 1 to 2 days.

If the watch is brought in or sent in for a service estimate, it generally takes us 2 to 3 days to fully examine the watch—and remember, this examination is free of charge.

A complete service or a full overhaul of an automatic movement, a manual movement, a chronograph module, or a co-axial escapement movement typically takes about 3 weeks, provided there’s nothing major wrong, like rusting or needing to restore the dial, which could extend the process up to 5 weeks. Most of the spare parts we order from Omega usually arrive within 2 weeks after the customer approves the overhaul process.

If you have a vintage or antique Omega that needs full restoration, you might be looking at an 8-week turnaround. Keep in mind, all our repairs are done in-house at our watchmaking workshop in NYC.

You've got a fantastic timepiece! With our deep experience working on Omegas from the vintage Speedmaster Cal. 861 to the newest Co-Axial Cal. 9920, we’ve picked up a few key tips for maintenance.

First off, those synthetic oils in the watch? They don’t last forever. About every 7 years, they need a refresh during a complete overhaul of your watch. This service not only cleans but also re-lubricates the movement to keep it running like new for possibly 100 years—assuming future generations can still find the parts!

If you're the type to take your Omega for a dip, make sure it's up for it. Non-water-resistant models can get damaged underwater. So, a good rule of thumb is to have it pressure tested and its gaskets replaced every 2 years to keep everything sealed tight.

And if your Omega runs on a battery, like the Constellation, aim to change that battery every 2 to 3 years. A leaky battery can wreak havoc on the internal mechanics, and that's a headache you want to avoid.

Sticking to these tips can help your Omega stay accurate and reliable, saving you from unnecessary repairs.