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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    125 reviews

    Robert Weiland
    Ebbel beluha
    Excellent work good communication and turn around
    16 Feb 2018
    Gary H. - Downingtown, PA
    Found Manhattan Time Service on an internet search for Rolex service (cleaning, adjustment & lubrication). Was a new customer and somewhat skeptical. Don't be! They did a fantastic job on the first Rolex, so much so that I sent them a second Rolex about 2 months later. The maintenance service is great, the price is excellent and the customer service is fantastic. Talk to Jacob, he's terrific.
    09 Feb 2018
    Jonathan M. - Manhattan, NY
    Vintage Pocketwatch
    I had a terrific experience with Manhattan Time Service. They restored a family heirloom pocket-watch, which had a lot of emotional value. The work was done on time and on budget, and they gave me excellent advice about how to handle certain issues with the piece. I will definitely work with them again
    07 Feb 2018
    Benjamin H.
    Girard Perregaux and Vintage Hamilton
    These experts tackled the challenge of repairing two vintage watches of mine with great sentimental value: a Hamilton Men's Dress Watch from 1934 that my grandfather gave my father, as a college graduation present and a Girard Perregaux Chronometer that my father gave me 50 years ago. The latter had never been serviced so it needed rebuilding. The former had a broken balance staff, I learned from an expert watchman in London who lacked the part and equipment. The work was done as promised. I delivered the watches on a visit to NYC and they were returned by Fed Ex with no hassle.
    02 Feb 2018
    Lee Chirgwin
    Gucci. Battery replacement and cleaning
    Outstanding experience. Jacob called me immediately upon receipt, took me through exactly what they would do. Told me the price (very fair) and return shipping charges. We had the watch back in 6-7 days. I recommend these folks. I selected MTS because of their outstanding reviews and ratings. I now totally agree. ( please do not use my last name. But I am a recent verified customer.
    28 Jan 2018

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Servic
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM