Manhattan Time Service – Watch Repair

After-Sales and Service Warranty Information | Manhattan Time Service

Limited 1 Year Watch Repair WARRANTY

We are pleased to offer our clients a one year (1 year) warranty on modern watches from the repair completion date. Your watch has been carefully cleaned and repaired by the latest scientific methods. It has been adjusted and checked for defects in workmanship. In rare cases where the watch will malfunction within one year of the initial repair, we will check the watch and perform the necessary repairs free of charge; however our warranty does NOT apply to wear and tear, willful mistreatment, rough handling, incorrect application, tampering with or removing the case-back, and excludes batteries, case, strap or bracelet, crystals. Note thatwinding and setting parts, balance staff are not covered, nor are electronic components. Damage caused by a service performed by anyone who is not an MTS service provider is NOT covered. Partial or minor repairs are NOT covered by our warranty. We will NOT be held liable for problems not related to the original service we performed for your watch.

Damage due to water is also not considered under warranty except if we are able to pressure-certify the watch. Note that water resistance is temporary as the gaskets of the watch will deteriorate over time. To ensure a proper water tight seal it is recommended that the gaskets be inspected and changed every 2 years to prevent rips, tears, and deterioration.

6 Months Vintage Watch Repair Warranty

Unless otherwise stated, Manhattan Time Service offers a 6 month warranty on vintage watch repairs. The warranty begins from the repair completion date. While quality is our standard and perfection is our goal, we cannot and will not entirely guarantee achieving the standard accuracy of your timepiece provided by the original manufacturer dated to when the watch was new. After the initial repair we will test the watch over a 7 day period to ensure the proper functionality of the movement; however minor adjustments might be necessary after the watch is returned to their rightful owner. It’s important to understand that vintage watches are more delicate than modern watches and new problems can arise after the initial repair. We will therefore analyze the problem and perform any necessary repairs throughout the warranty period. However, our warranty does NOT apply to wear and tear, willful mistreatment, rough handling, incorrect application, tampering with or removing the case-back, case, strap or bracelet, crystals. Note: winding and setting parts, balance staff and, mainspring are not covered. Damage caused by a service performed by anyone who is not an MTS service provider is NOT covered. Partial or minor repairs are NOT covered by our warranty. We will NOT be held liable for problems not related to the original service we performed for your watch.

NOTE:

Over a long period of time we have found that most vintage timepieces are NOT and will NOT be water resistant, therefore we do NOT warranty damage due to water unless we are able to pressure-certify the watch.

Your vintage timepiece is a delicate instrument, but with proper care it will give you a long period of satisfactory service.

1

Send us your question

Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.

The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.

Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street

We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.

GET IN TOUCH
Work: LOCAL: (212) 840-0441 Fax: (212)840-0531
Hours: Mon-Fri, 10AM – 6PM EST

Free Watch Repair Estimate

Review Us

Required

Track repair