Manhattan Time Service – Watch Repair

2 WEST 46TH STREET #400, NEW YORK NY, 10036

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Rolex for cleaning

I had used watch businesses in my area that turned out to be disasters. one took $500 from me and returned the watch still broken and the other not only completely gouged me in fixing a watch but had to take it back to repair it because it was still not fixed…in short i was leery about people who claimed to be able to repair watches. I was in Waimea one day and walked into Lehua Jewelers, a small jewelry store, to look for a gift for my wife. They are a great place to find an inexpensive cool gift for your wife. During the conversation the Mgr said she sends her Rolex (which she had saved up to buy for years) to this company called Manhattan Time Service in New York to be worked on. i gulped…it seemed so far away. She was adamant that they did a great job. I contacted them and spoke to Jakub over the phone. I had bought a Rolex from a guy to help him out. After 3 weeks it quit working. Jakub told me to send it to them, they’ll look at it and give me an estimate…so I did. And I am glad I did. They fixed the watch, cleaned it up and stayed within their estimate. I mean, it was like new and now kept time like the Atomic clock. I had sent it to them by USPS, which I always trust, but they sent it back to me by FedEx. It left New York at 6:45 on Monday night and was in my hands 6500 miles away by Wednesday afternoon. USPS was great, FedEx was awesome but I reserve my highest praise for MTS. They are simply the best at what they do. All in all it was a great experience at every level and restored my faith in watch repairers…at least those that work at MTS.

Send us your question

Thank you for being interested in having your watch repaired with us, we are looking forward to your visit. In the meantime if you have any questions please don’t hesitate to call or e-mail.

The following busses stop near our location in mid-town NYC: M1 – 5th Ave/48th street, M2 – 5th Ave/47th, M3 – 5th Ave/ 46th street, M4 – 5th Ave/44th street, M5 – 5th Ave/40th street, Q32 – 5th Ave/53rd street, QM2 – 6th Ave/44th street.

Orange lines (B, D, F, M) to 47-50 Rockefeller Center, yellow lines (N, Q, R) to 49th street and 6th Ave, red lines (1, 2, 3) to Time Sq 42nd street, purple line (7) to Time Sq 42nd street

We are conveniently located in mid-town Manhattan at 2 west 46th street #400, between 5th and 6th (closer to 5th) across the street from Ranch1 restaurant.

Work: LOCAL: (212) 840-0441 Fax: (212)840-0531
Hours: Mon-Fri, 10AM – 6PM EST

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