Rolex for cleaning

I had used watch businesses in my area that turned out to be disasters. one took $500 from me and returned the watch still broken and the other not only completely gouged me in fixing a watch but had to take it back to repair it because it was still not fixed…in short i was leery about people who claimed to be able to repair watches. I was in Waimea one day and walked into Lehua Jewelers, a small jewelry store, to look for a gift for my wife. They are a great place to find an inexpensive cool gift for your wife. During the conversation the Mgr said she sends her Rolex (which she had saved up to buy for years) to this company called Manhattan Time Service in New York to be worked on. i gulped…it seemed so far away. She was adamant that they did a great job. I contacted them and spoke to Jakub over the phone. I had bought a Rolex from a guy to help him out. After 3 weeks it quit working. Jakub told me to send it to them, they’ll look at it and give me an estimate…so I did. And I am glad I did. They fixed the watch, cleaned it up and stayed within their estimate. I mean, it was like new and now kept time like the Atomic clock. I had sent it to them by USPS, which I always trust, but they sent it back to me by FedEx. It left New York at 6:45 on Monday night and was in my hands 6500 miles away by Wednesday afternoon. USPS was great, FedEx was awesome but I reserve my highest praise for MTS. They are simply the best at what they do. All in all it was a great experience at every level and restored my faith in watch repairers…at least those that work at MTS.