Sent in a Maurice Lacroix Reveil Globe. Multiple complications: alarm, two time zones, internal bezel, automatic, and date. Something had broken. They were able to restore to new condition within a reasonable time considering that parts were needed and manufacturer’s support within the States for this brand is a bit touchy. One year warranty is given. I had a very hard time finding a repair facility with the skill to even attempt to do a repair on the watch. Would definitely use them in the future.