I had taken four watches for repair. One of them was very expensive which uses hand movements for charging itself. We met Jacob and he was a professional through and through. Gave us initial estimates and called us later to confirm on them. His service was on point. He also gave us correct advice on not to get one particular watch fixed as it would be waste of money. I really appreciate people being upfront about such things. Thank you Jacob for your service. My father and I both were glad we visited the service centre. Would definitely recommend to others. I would visit again for further repair requirements, if any.