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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    200 reviews

    Peter E. - New York, NY
    Movement repair and overhaul
    Great service, highly recommended. In particular, a part of my watch's original movement broke. Rather than simply say they had to replace the movement, instead they fixed it, allowing a quick and inexpensive repair. Skill and integrity very appreciated.
    04 Apr 2019
    Merwin H. - Napa, CA
    Patek Philippe 24 battery service
    I'm glad my wife's Patek 24 stopped running on our trip to New York. I asked my jeweler for a recommendation for a battery change and he said "Manhattan Time". Dropped it off in the morning - got it back the next day working, pressure tested and looking great - all for about $100. Great guys - I'll use them next trip for a Breguet that is running fast.
    01 Apr 2019
    Steven A. - Hollywood, FL
    Maurice Lacroix full restoration
    Sent in a Maurice Lacroix Reveil Globe. Multiple complications: alarm, two time zones, internal bezel, automatic, and date. Something had broken. They were able to restore to new condition within a reasonable time considering that parts were needed and manufacturer's support within the States for this brand is a bit touchy. One year warranty is given. I had a very hard time finding a repair facility with the skill to even attempt to do a repair on the watch. Would definitely use them in the future.
    01 Apr 2019
    Robert M. - Oakland, CA
    Raymond Weil repairing
    Great, friendly service. Not many establishments can work on Raymond Weil time pieces but they provide better service than the place I used to take it for factory service.
    31 Mar 2019
    Gail F. - Rome, NY
    Tissot couldn't be fixed
    Jacob recognized my Tag Heuer model and era on sight. I took a friend's Tissot in and was gently told it held only sentimental value, but they could fix it. These expert workmen are efficient, thorough and honest to a fault.
    29 Mar 2019

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