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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    172 reviews

    Stephen H.
    Concord Mariner for overhaul and cleaning
    I have a 25 year-old Concord mariner - an ultra-thin quartz watch that I love. The stem came lose and the watch was sent back to the manufacturer who could not repair it as they no longer make parts for this watch. Fortunately I discovered Manhattan Time Service. They had the needed parts, gave me a very quick and fair estimate of the costs and performed the repairs expertly and quickly. The staff is polite, helpful, and totally professional. I would highly recommend them.
    27 Oct 2014
    Mari P.
    GUCCI cleaning and repair
    I have been to three different local jewelers to fix my watch and get the crystal cleaned. After seven tries, I wound up with a dirty watch that no longer worked. I saw the GUCCI certified repair and decided to take a chance. Not only did they get my watch to work, cleaned the crystal, repair all the mechanisms within and replaced bad parts, my watch has never looked or worked better! They always answered my phone calls and were completely professional AND nice. The repairman told me that the previous jewelers had glued not only the G incorrectly on the face but that they used the wrong glue and it damaged the mechanisms which I suspected. He warned me that the G might possible break when taking off to repair the watch because of the previous work done. However, they were able to fix the watch, keep the original G face and mailed it back with the fastest turn around time of a few weeks repair to include mailing it back. I AM SO HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    29 Sep 2014

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM