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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    165 reviews

    Jay S.
    Seiko - Bracelet Replacement
    I live out of state, so sent my watch in for repairs. Quick and timely service replacing a broken, one-of-a-kind bracelet on my SEIKO. Insured shipping costs ($30) were a little steep, but no complaints. Would entrust other watches to MTS if I were otherwise unable to have them repaired closer to home.
    20 Feb 2015
    Kevin C.
    Raymond Weil for new band and battery
    Extremely professional and friendly guys, they do great work and I think the prices are fair. I had a crown go missing from a Raymond Weil watch, the RW boutique wanted $150 just to review the watch, then would provide an estimate. Another watched needed a new band and battery, and there were so many to choose from. Both watches were inherited, so very special to me and they took great care of them. Highly recommended.
    08 Dec 2014
    Elizabeth D.
    Fendi watch for repair
    Brought my Fendi watch in for repair. Needed a total internal replacement. Quoted me a fair price. Three weeks later, my watch was fully repaired, steam cleaned and looked brand new. They also provided me with a one year warranty, which was very nice. Professional and courteous service was provided. I will return again!
    28 Oct 2014
    Stephen H.
    Concord Mariner for overhaul and cleaning
    I have a 25 year-old Concord mariner - an ultra-thin quartz watch that I love. The stem came lose and the watch was sent back to the manufacturer who could not repair it as they no longer make parts for this watch. Fortunately I discovered Manhattan Time Service. They had the needed parts, gave me a very quick and fair estimate of the costs and performed the repairs expertly and quickly. The staff is polite, helpful, and totally professional. I would highly recommend them.
    27 Oct 2014
    Mari P.
    GUCCI cleaning and repair
    I have been to three different local jewelers to fix my watch and get the crystal cleaned. After seven tries, I wound up with a dirty watch that no longer worked. I saw the GUCCI certified repair and decided to take a chance. Not only did they get my watch to work, cleaned the crystal, repair all the mechanisms within and replaced bad parts, my watch has never looked or worked better! They always answered my phone calls and were completely professional AND nice. The repairman told me that the previous jewelers had glued not only the G incorrectly on the face but that they used the wrong glue and it damaged the mechanisms which I suspected. He warned me that the G might possible break when taking off to repair the watch because of the previous work done. However, they were able to fix the watch, keep the original G face and mailed it back with the fastest turn around time of a few weeks repair to include mailing it back. I AM SO HAPPY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    29 Sep 2014

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM