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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    172 reviews

    Jonathan M. - Manhattan, NY
    Vintage pocket watches restoration
    Manhattan Time Service is excellent. I have worked with Manhattan time service on the refurbishment of four vintage pocket watches - family heirlooms. Each time, I have found their estimates to be reasonable given the complex work and restoration involved. Their customer service is efficient and organized, and they complete their work on time. Jacob, and everyone else I have, met, is a pleasure to work with, and very knowledgeable - I look forward to my visits to the shop!
    04 Dec 2018
    Ronald S. - Avon, CT
    Charriol for servicing
    I was skeptical about sending my wife's Charriol watch to an internet site previously unknown to me, but the price for the manufacturer to repair was so high, I took a chance. The repair was about 1/3 less than the other option and the watch came back looking brand new. I couldn't be more pleased with the cost or the service.
    30 Nov 2018
    Don B. - San Francisco, CA
    Ebel for overhaul and battery change
    While vacationing in New York, we dropped of a Lady's Ebel that was not working. The replaced the electronic board, the battery and cleaned the watch on the schedule they proposed. The watch literally looks and works like brand new. Very professional work.
    29 Nov 2018
    Clyde W. - Dumfries, VA
    Omega Automatic Seamaster CS/OH + New band + Ship
    Top notch service/repair on a vintage 1957 Omega Seamaster 300.
    19 Nov 2018
    DeDe S Westerly RI
    1970's Concord Gold Watch - Restoration
    My watch has a gold mesh band and a raised flat crystal. It had stopped running. A nat'l jewelry store assured me they had knowledgeable people to repair watches of this era. It came back with a flush crystal and a wind larger than the watch (neither requested to be changed) but running. I found Manhattan Time Svc by their reviews - they restored my watch back to its original appearance with a raised flat crystal, a correctly sized wind, a repair to the mesh band, and it's running perfectly. It took a bit longer for them to find the correct parts but they did and it looks and runs great. I have passed their name and number on to 3 people who have vintage watches; I highly recommend Manhattan Time Svc. - Jacob and his team. Thank you!!
    18 Nov 2018

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM