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Customer Reviews

Welcome to Manhattan Time Service's Reviews page, where we showcase real client reviews of our watch repair, watch battery replacement, cleaning and polishing services. Need help? Call1.866.969.9069 or visit our Contact Page

I have been bringing my watches to Manhattan Time for many years. I have recommended them to both family and friends because they do an outstanding job. The quality of their work is simply the best regardless of what you need, from complex restoration work to simple thing like a watch band replacement.

- Best Regards, Gary

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    Manhattan Time Service - Watch Store

    All store reviews
    165 reviews

    Horace W. - Manhattan, New York, NY
    Vintage 1950's Rolex President
    When I visited Manhattan Time Services with a vintage 1950's Rolex President that had received some very unfortunate "care" from a place named Aaron Faber, I was desperate. I really needed them to correct something very unfortunate that had happened to my watch. They did. A very nice man named Jacob answered the phone when I called them. He also met me at the window when I visited their shop in person. They helped me. This is something that is extremely important now for owners of vintage watches, as places like Wempe and Tourneau no longer accept repair requests involving luxury vintage watches. Thank you, Manhattan Time Services, and thank you too, Jacob. I really did not care about spending more money. I just wanted my watch to run right, and you absolutely did get the job done for me. Thanks again!!
    21 Feb 2018
    Devin S. - Manhattan, New York, NY
    Zenith Chrono Master
    Real pros who will work hard to make any deadlines you may have. Jacob is extremely capable and runs the show. Somewhat difficult to find but worth it.
    19 Feb 2018
    Robert Weiland
    Ebbel beluha
    Excellent work good communication and turn around
    16 Feb 2018
    Michael B. - Brooklyn, NY
    Omega Constellation battery service
    My watch needed a simple battery replacement but finding techs that replace that battery properly and to factory spec was a concern of mine that is where Manhattan Time Service techs prove their knowledge and skill working on various manufacturers time pieces all in one location and at reasonable cost. I would recommend Manhattan Time Service to anyone that needed their watch serviced. Michael; Brooklyn NY
    16 Feb 2018
    Gary H. - Downingtown, PA
    Found Manhattan Time Service on an internet search for Rolex service (cleaning, adjustment & lubrication). Was a new customer and somewhat skeptical. Don't be! They did a fantastic job on the first Rolex, so much so that I sent them a second Rolex about 2 months later. The maintenance service is great, the price is excellent and the customer service is fantastic. Talk to Jacob, he's terrific.
    09 Feb 2018

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    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    Manhattan Time Service
    2 W 46th St #308 New York, NY 10036
    (212) 840-0441
    our hours: Monday - Friday, 10:00 AM - 6:00 PM