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Watch Repair, Watches and Bands Warranty

Limited 1 Year Watch Repair WARRANTY

 We are pleased to offer our clients a one year (1 year) warranty on modern watches from the repair completion date. Your watch has been carefully cleaned and repaired by the latest scientific methods. It has been adjusted and checked for defects in workmanship. In rare cases where the watch will malfunction within one year of the initial repair, we will check the watch and perform the necessary repairs free of charge; however our warranty does NOT apply to wear and tear, willful mistreatment, rough handling, incorrect application, tampering with or removing the case-back, and excludes batteries, case, strap or bracelet, crystals. Note that winding and setting parts, balance staff are not covered, nor are electronic components. Damage caused by a service performed by anyone who is not an MTS service provider is NOT covered. Partial or minor repairs are NOT covered by our warranty. We will NOT be held liable for problems not related to the original service we performed for your watch.

Damage due to water is also not considered under warranty except if we are able to pressure-certify the watch. Note that water resistance is temporary as the gaskets of the watch will deteriorate over time. To ensure a proper water tight seal it is recommended that the gaskets be inspected and changed every 2 years to prevent rips, tears, and deterioration.

6 Months Vintage Watch Repair Warranty

Unless otherwise stated, Manhattan Time Service offers a 6 month warranty on vintage watch repairs. The warranty begins from the repair completion date. While quality is our standard and perfection is our goal, we cannot and will not entirely guarantee achieving the standard accuracy of your timepiece provided by the original manufacturer dated to when the watch was new. After the initial repair we will test the watch over a 7 day period to ensure the proper functionality of the movement; however minor adjustments might be necessary after the watch is returned to their rightful owner. It’s important to understand that vintage watches are more delicate than modern watches and new problems can arise after the initial repair. We will therefore analyze the problem and perform any necessary repairs throughout the warranty period. However, our warranty does NOT apply to wear and tear, willful mistreatment, rough handling, incorrect application, tampering with or removing the case-back, case, strap or bracelet, crystals. Note: winding and setting parts, balance staff and, mainspring are not covered. Damage caused by a service performed by anyone who is not an MTS service provider is NOT covered. Partial or minor repairs are NOT covered by our warranty. We will NOT be held liable for problems not related to the original service we performed for your watch.

NOTE:

Over a long period of time we have found that most vintage timepieces are NOT and will NOT be water resistant, therefore we do NOT warranty damage due to water unless we are able to pressure-certify the watch.

Your vintage timepiece is a delicate instrument, but with proper care it will give you a long period of satisfactory service.

Manhattan Time Services
2 W 46th St #308 New York, NY 10036
(212) 840-0441
Manhattan Time Services
2 W 46th St #308 New York, NY 10036
(212) 840-0441
our hours: Monday - Friday, 10:00 AM - 6:00 PM
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Manhattan Time Service Inc