How do I send in my watch for repair?
It has been through painful experience that watches can often get damaged in the shipping process, that’s why we prepared this short “how to ship safely and securely” guide.
- Please do not send us the original box your watch came with.
- Pack your watch securely in padded wrapping materials.
- Ship via the courier of your choice. UPS and FedEx are recommended.
- Remember to insure the watch for its full replacement value.
- Please hold on to the tracking number.
SHIP TO:
Manhattan Time Service
Attn:. Repairs Department
2 West 46th street, Suite 308
New York, NY 10036
We will contact you via e-mail, or by phone as soon as we have safely received your watch.
Important Information:
For security reasons we ONLY ship to a physical address via FedEx with Adult Signature Required.